AI Engineer

Nsight

AI Engineer responsible for the technical operation and continuous improvement of AI phone agents for Nsight Health. Collaborating closely with engineering to enhance patient experience through AI-driven healthcare solutions.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $165,000 per yearWebsite

Tech Stack

Tools & technologies

PostgresSQL

About the role

Key responsibilities & impact

Serve as the technical liaison between Nsight and the IVA provider
Manage day-to-day performance against quality and HIPAA compliance standards
Define acceptance criteria and build layered test harnesses for all provider releases
Configure and tune AI phone agents to meet clinical and operational goals
Build and own the alerting layer
Architect AI-driven quality intelligence pipelines
Build PHI-safe audio processing pipelines
Build the tooling the work requires

Requirements

What you’ll need

4+ years of ML or AI engineering experience
Deep NLP/NLU expertise: intent recognition, entity extraction, utterance design
Voice AI experience in a production environment
NLU training and tuning in production
Healthcare data fluency
Hands-on experience with multi-agent system design
Prompt engineering for classification and structured output at production volume
PHI-safe AI pipeline design
LLM platform fluency
PostgreSQL and SQL fluency
Telephony platform familiarity
Daily demonstrated use of AI-assisted development tools

Benefits

Comp & perks

PTO Accrual Based
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ML engineeringAI engineeringNLP expertiseNLU expertisevoice AImulti-agent system designprompt engineeringPHI-safe AI pipeline designPostgreSQLSQL

Soft Skills

communicationcollaborationproblem-solvingorganizational skills