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About the role
Key responsibilities & impact- Conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs
- Identify and escalate patient needs, including refill requests, appointment scheduling, and connecting patients with community resources
- Develop comprehensive care plans based on patient assessments
- Perform Behavioral Health Integration (BHI) assessments to evaluate and address the mental health aspects of patient care
- Maintain compliance with company policies and applicable regulations
- Perform other duties as assigned
- AI Fluency Requirement – Non Negotiable
Requirements
What you’ll need- Active LPN/LVN Compact License required
- Strong communication and organizational skills
- Bilingual Proficiency: Fluent in English and Spanish
- Proficient with computers, EMRs, and telehealth tools
- Passionate about patient care, possessing the ability to relate with empathy and compassion
- A passion for patient teaching is a must.
- At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus)
Benefits
Comp & perks- Competitive base pay: $24-$26/hr
- Shift Differentials: Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
- Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
- Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
- Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout
- Monthly Bonus Potential: Up to $1,500
- 5% Bilingual Pay Allowance
- 11 Paid Company Holidays annually
- Paid Time Off (PTO)
- Medical, Dental, Vision, and supplemental insurance options
- 401(k) Plan with 3.5% Company Match
- Company-provided equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LPNLVNpatient assessmentcare planningBehavioral Health Integration (BHI) assessmentschronic caretelehealth
Soft Skills
communicationorganizationalempathycompassionpatient teaching
Certifications
Active LPN/LVN Compact License
