Enrollment – Inside Sales Phone Agent

Nsight Health

Enrollment Phone Agent connecting patients with remote monitoring services at Nsight Health. Responsible for conducting outreach calls, securing consent, and providing excellent customer service.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $0 - $25 per hourWebsite

About the role

Key responsibilities & impact

Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs
Effectively communicate the value of our services, address patient questions, and overcome objections to secure enrollments
Meet and exceed daily and monthly enrollment targets
Provide exceptional customer service and ensure a positive patient experience
Accurately verify and record patient information
Adhere to all HIPAA and company compliance guidelines
Participate in daily morning virtual meetings and contribute to a positive team environment using Google Workspace tools
Utilize Google Sheets and Docs for data entry and reporting
Remain flexible and adaptable to changes in scripts, processes, and program offerings.
Anticipate patient needs and provide proactive support to enhance the patient experience.
Maintain compliance with company policies and applicable regulations
Perform other duties as assigned

Requirements

What you’ll need

Proven sales experience is required
Excellent communication and interpersonal skills, with a clear and friendly speaking voice
Ability to navigate multiple scripts and handle potential rejections
Strong ability to build rapport and establish trust with patients
Ability to multitask and manage time effectively in a remote work environment
Positive, upbeat, and empathetic attitude
Ability to read, write, and interpret documents and instructions
Strong problem-solving and reasoning abilities
Strong communication and organizational skills
Proficiency in Google Workspace (Sheets, Docs, etc.)
An Associates degree is a plus
Call center experience
Minimum internet speed of 50 Mbps download / 10 Mbps upload
Hardwired internet connection required — no Wi-Fi.

Benefits

Comp & perks

Competitive base pay: $25.00 per hour
Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
Uncapped monthly bonus potential
11 Paid Company Holidays annually
Paid Time Off (PTO)
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data EntryPatient Information VerificationEnrollment Target AchievementScript NavigationTime Management

Soft Skills

Empathetic AttitudeInterpersonal SkillsRapport BuildingAdaptabilityPositive Attitude