Director, Customer Growth

Nsight Health

Director of Customer Growth leading healthcare tech company Nsight Health's provider referral initiatives. Driving engagement and revenue growth through innovative customer relationship strategies.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesLead💰 $130,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Own provider referral generation across the Nsight Health book
Lead daily motion of logging into provider systems, identifying eligible patients
Own relationship with decision maker at each provider, building trust that converts referrals into habits
Carry and track patient referral quota for the team
Drive activation of automated refreshes across legacy clinics
Serve as voice of provider to the rest of organization
Recruit, develop, and lead the Customer Growth Manager team

Requirements

What you’ll need

Five or more years in sales, account management, or customer growth
Proven track record of driving net new revenue from an existing book of business
Demonstrated ability to get in front of sophisticated buyers, build trust quickly, and change their behavior
Player-coach leadership style with willingness to be on calls and in the work
Strong commercial acumen, comfortable carrying and managing a referral or enrollment number at the team level
High AI fluency, meaning active, working use of AI tools in daily professional workflow
Strong analytical ability, able to read the data and find where the team is losing referrals.

Benefits

Comp & perks

PTO Accrual
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementcustomer growthrevenue generationdata analysisreferral managementenrollment managementAI tools usagerelationship building

Soft Skills

leadershiptrust buildingcommunicationanalytical thinkingcoachingteam managementcommercial acumen