AI Engineer

Nsight Health

AI Engineer responsible for managing technical operations of AI phone agents at Nsight Health. Working to improve patient experiences through advanced AI integration and compliance adherence.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $165,000 per yearWebsite

Tech Stack

Tools & technologies

PostgresSQL

About the role

Key responsibilities & impact

Own the technical operation and continuous improvement of AI phone agents
Serve as the technical liaison between Nsight and the IVA provider
Manage day-to-day performance against quality and HIPAA compliance standards
Rapidly become an expert in the provider platform
Architect AI-driven quality intelligence pipelines
Maintain HIPAA-compliant data handling across all AI pipelines
Build tooling like semantic search and vectorized data processing

Requirements

What you’ll need

4+ years of ML or AI engineering experience
Deep NLP/NLU expertise: intent recognition, entity extraction, utterance design
Voice AI experience in a production environment
NLU training and tuning in production
Healthcare data fluency
Hands-on experience with multi-agent system design
Prompt engineering for classification and structured output
PHI-safe AI pipeline design
LLM platform fluency
PostgreSQL and SQL fluency
Daily use of Claude Code, GitHub Copilot, or equivalent AI-assisted development tools

Benefits

Comp & perks

PTO Accrual Based
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ML engineeringAI engineeringNLP expertiseNLU expertiseintent recognitionentity extractionutterance designmulti-agent system designprompt engineeringPHI-safe AI pipeline design