Help build and operate NRC Health’s production AI platform
Transition AI capabilities from an external vendor to full internal ownership
Partner with product engineering teams to enable safe, scalable, and governed AI-powered features across NRC Health’s portfolio
Take ownership of the existing AI platform and expand it through building and maintaining core AI platform components across the model lifecycle
Implement automated evaluation frameworks and regression safeguards
Support observability, performance monitoring, and system reliability
Design and operate scalable AI/MLOps infrastructure
Enable and transfer AI capabilities and feature development across product engineering teams
Ensure implementations follow platform standards for reliability, cost efficiency, and governance

Requirements

8+ years of software engineering experience building production systems
Experience developing or operating LLM-based systems (e.g., RAG pipelines, orchestration frameworks, or model integrations)
Experience building or supporting AI/MLOps infrastructure
Understanding of model lifecycle management, evaluation, and regression testing
Experience building scalable backend or platform systems
Familiarity with AWS infrastructure
Strong engineering problem-solving skills and a focus on production reliability

Benefits

Give back to the community with paid volunteer time off
My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave
Complimentary lifestyle and financial coaches
Wellness program
Comprehensive insurance plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software engineeringAI platform developmentMLOpsmodel lifecycle managementregression testingbackend systemsLLM-based systemsRAG pipelinesorchestration frameworksperformance monitoring

Soft Skills

problem-solvingownershipcollaborationgovernance focusscalability focus