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Bilingual Customer Service Representative, Part-time
NQXCustomer Service Representative at NQX assisting with event inquiries and ticketing issues. Providing exceptional service in a remote work environment with bilingual requirements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer support and coordination for event-related inquiries, with a strong focus on detail and effective communication in both English and French.
Highest-signal resume keywords
Bilingual In English And FrenchEvent CoordinationCustomer CommunicationDetail-Oriented Problem-SolverTech-Savvy Multitasker
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TicketingSchedulingTransaction Management
Soft Skills
Excellent CommunicatorAttention To Detail
Tools & Technologies
High-Speed Internet
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Event SupportCustomer InquiriesIssue Troubleshooting
About the role
Key responsibilities & impact- Provide exceptional support for event-related inquiries and coordination
- Assist with ticketing, scheduling, and transactions for events
- Troubleshoot issues with tickets and escalate as necessary
- Communicate updates and information to customers via phone and email
- Manage multiple requests with attention to detail
Requirements
What you’ll need- Fluently bilingual in English and French
- Availability to work Monday to Sunday, 10:00am to 8:00pm
- Secure, quiet workspace with high-speed internet (25 MBPS minimum)
- Tech-savvy multitasker
- Excellent communicator
- Detail-oriented problem-solver
- High school diploma or equivalent
Benefits
Comp & perks- Medical insurance after six months
- Dental insurance after six months
- Life insurance after six months
- Enhanced RRSP participation
- Preferential insurance pricing
- Paid training and development