Bilingual Customer Support Representative

NQX

Bilingual Customer Support Representative providing customer assistance remotely within New Brunswick. Roles include communication support, roadside assistance, and Canada Post representative duties.

Posted 4/22/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$1,890 - CA$2,017 per hourWebsite

About the role

Key responsibilities & impact

Help people with disabilities (verbal or auditory) communicate with a loved one, a service provider or any other necessary contact.
You will be the lifeline for drivers across North America, helping clients get back on the road quickly and confidently.
Provide first-class customer assistance via phone and chat for inquiries related to delivery status, redirected mail, rates, and general service questions.

Requirements

What you’ll need

Fluently bilingual – You speak both English and French with ease.
Work location – You reside in New Brunswick.
Availability & flexibility – You are able to work during the hours of operation relevant to your position.
Appropriate environment – You have a secure, quiet space with high-speed internet (25 MBPS minimum).
Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
Excellent communicator – You express yourself clearly, concisely, and professionally.
Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
Educational requirement – High school diploma or equivalent.

Benefits

Comp & perks

Comprehensive benefits (medical, dental, life insurance)
Enhanced RRSP participation
Preferential insurance pricing
Fully paid comprehensive training

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

bilingualexcellent communicatordetail-orientedproblem-solvercustomer servicemultitaskerflexibilityavailability