Product Manager, Customer Insights Platform

NPS Prism

Product Manager at NPS Prism delivering analytics- and primary-research products for customer insights. Collaborating across teams to drive growth and product development over the next five years.

Posted 7/8/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end product development, focusing on customer needs and data-driven decision-making. Proven ability to lead cross-functional teams and deliver analytics-driven and AI-enabled products from ideation to launch.

Highest-signal resume keywords

Product ManagementData AnalysisAI-Enabled Product DevelopmentCustomer-Centric MindsetCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentData AnalysisSQLAlteryxExcelProduct StrategyRoadmap DevelopmentSuccess Metrics DefinitionAnalytics-Driven ProductsResearch-Based Products

Soft Skills

Problem-SolvingCommunicationCollaborationAdaptabilityCustomer Focus

Industry Keywords

Product LifecycleUser NeedsPost-Launch IterationEngagementRetentionRevenue Impact

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own end-to-end product development across the full lifecycle: ideation, discovery, scoping, prioritization, build, launch, and post-launch iteration
Lead new product development efforts to create new analytics and primary research products, including AI-enabled capabilities
Own product strategy and roadmap decisions for your product area
Apply a customer point of view, working backwards from customer needs
Identify, size, and prioritize product opportunities
Collaborate closely with engineering, data science, commercial, and operations teams
Actively unblock challenges across teams
Define and own success metrics (e.g., adoption, engagement, retention, revenue impact)

Requirements

What you’ll need

5+ years of experience in product management, product development, or a closely related role
Professional-level proficiency in written and spoken English
Demonstrated experience delivering products across the full development spectrum, from concept to launch
Strong customer-centric mindset with experience working backwards from user needs
Experience building or managing analytics-driven, research-based, and/or AI-enabled data products
Proven ability to operate as a hands-on individual contributor
Strong data analysis skills (e.g. SQL, Alteryx, Excel, etc.)
Strong problem-solving skills and comfort operating in ambiguous environments
Excellent verbal and written communication skills, including the ability to work across geographies and cultures

Benefits

Comp & perks

Bain’s award-winning collaborative work culture
Diversity, inclusion, and collaboration are key to building extraordinary teams