nPlan

Engineering Manager

• Lead our Product Engineering team in London, reporting to our CTO.
• Work closely with our VP of Product and senior engineers within the department.
• Contribute to the development of the department and our products.
• Guide engineers from Frontend to Infrastructure in ensuring our capabilities and capacities are constantly growing.
• Mentor and grow senior engineers, unblock hard problems, and push the Engineering department by achieving ambitious objectives and high standards of performance.

Artificial Intelligence

• Use expertise in scheduling or project controls to help clients understand nPlan’s results and coach clients to use them to their benefit
• Develop deep knowledge of nPlan products and help clients meet their known and unknown needs
• Develop and iterate on nPlan-based project controls, scheduling and risk forecasting workflows
• Coach clients for optimal product use and ensure smooth onboarding to ongoing support
• Build and maintain strong relationships across client organisations and continually assess client satisfaction
• Capture points of value, determine customer value, and work with the commercial team to communicate value and drive client retention and expansions
• Collaborate with Product & Commercial teams to share market observations, requirements, and nuances
• Establish processes and strategy as the first AI Consultant in the US

AI Project Controls Consultant – Major Construction Projects

• Use expertise in scheduling or project controls to help clients understand nPlan’s results and coach clients how to use them
• Develop a deep knowledge of nPlan products and help clients meet their needs
• Develop and iterate on nPlan-based project controls, scheduling and risk forecasting workflows
• Coach clients to optimally use the product and ensure smooth onboarding to ongoing support
• Build and maintain strong relationships at all levels of the client organisation
• Assess client satisfaction and enhance their experience, capturing points of value
• Take ownership of determining value gained by the customer during engagement
• Identify areas to expand and improve offering and raise with commercial team
• Work with commercial team to communicate value to stakeholders to retain clients and drive expansions

AI Project Controls Consultant

Customer Success Manager

• Provide exceptional support, seamless product integration, and strategic guidance to clients
• Use expertise in scheduling or project controls to help clients understand nPlan’s results and coach clients to use them
• Develop deep knowledge of products and help clients meet their needs
• Develop and iterate on nPlan-based project controls, scheduling and risk forecasting workflows
• Coach clients during onboarding to ongoing support and ensure friction-free client journey
• Build and maintain strong relationships at all levels of client organisations
• Continually assess client satisfaction and capture points of value
• Determine value gained by customers and identify expansion opportunities with commercial team
• Travel within North America monthly and internationally once or twice a year for client meetings

Engineering Manager

AI Project Controls Consultant – Major Construction Projects

AI Project Controls Consultant

Senior Customer Success Manager, Major Projects