nPlan

Business Development Rep

• Collaborate with Account Directors on the strategic mapping of the North American territory.
• Lead prospecting efforts into large enterprise-sized companies.
• Partner closely with Marketing to design and execute bespoke 1:1 ABM programs.
• Take full accountability for sourcing sales pipeline and nurturing target accounts within your designated territory.
• Collaborate with Marketing to execute 1:few campaigns targeting specific industry verticals.
• Drive strategic pre- and post-event outreach for key industry conferences and trade shows.

Enterprise Business Development Manager

Technical Customer Success

• Coaching our most important clients on how they can maximise the value they get from nPlan.
• Building, maintaining and growing strong relationships within client organisations, understanding their needs and pain points.
• Setting up the product so it brings maximum value to our clients.
• Managing strategic projects to improve how we embed our products within client organisations.
• Mentoring clients on how to use our advanced features (e.g. LLM-based features) to best support clients.
• Collaborating with the Commercial team to drive engagement, retention, and expansion.
• Working closely with Product Managers and AI Engineers on prototyping.
• Becoming a key domain-expert link in our LLM evaluation cycle to ensure reliable, accurate analyses.
• Potentially line management of more junior client engineers.

Senior Technical Customer Success Manager

Engineer

• Coaching our most important clients on how they can maximise the value they get from nPlan
• Building, maintaining and growing strong relationships within client organisations
• Setting up the product to bring maximum value to our clients
• Managing strategic projects to improve how we embed our products within client organisations
• Mentoring clients on how to use our advanced features (e.g. LLM-based features)
• Collaborating with the Commercial team to drive engagement, retention, and expansion
• Working closely with Product Managers and AI Engineers on prototyping
• Potential line management of more junior client engineers

Senior Client Engineer

• Collaborate with Account Directors on the strategic mapping of the UK territory
• Lead prospecting efforts into large enterprise-sized companies
• Partner closely with Marketing to design and execute bespoke 1:1 ABM programs
• Take full accountability for sourcing sales pipeline and nurturing target accounts within your designated territory
• Collaborate with Marketing to execute campaigns targeting specific industry verticals
• Drive strategic pre- and post-event outreach for key industry conferences and trade shows

Enterprise Business Development Representative

• Client engagement - Coaching our most important clients on how they can maximise the value they get from nPlan.
• Building, maintaining and growing strong relationships within client organisations, understanding their needs and pain points.
• Setting up the product so it brings maximum value to our clients.
• Product deployment - Managing strategic projects to improve how we embed our products within client organisations.
• Mentoring clients on how to use our advanced features (e.g. LLM-based features) to best support clients.
• Commercial - Collaborating with the Commercial team to drive engagement, retention, and expansion.
• Product - Working closely with Product Managers and AI Engineers on prototyping.
• Becoming a key domain-expert link in our LLM evaluation cycle to ensure reliable, accurate analyses.
• (For principal): Mentorship and management - Line management of more junior client engineers - Mentorship of senior client engineers.

Client Engineer

Account Manager

• Help nPlan build upon our success by onboarding new clients.
• Work as part of a team and embrace the start-up mentality.
• Attract and retain customers regardless of whether it's part of this job description.
• Build (or ideally have) an existing network of contacts across the civil engineering and construction sector.

Enterprise Business Development Manager

Senior Technical Customer Success Manager

Senior Client Engineer

Enterprise Business Development Representative

Client Engineer

Enterprise Account Manager