Customer Success

Noxtec

. Conduct trainings; . Monitor project stages and client indicators; . Provide support throughout the customer journey and reduce response times; . Perform continuous follow-up with clients to understand project prog

Posted 4/20/2026full-timeRecife • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Conduct trainings;
Monitor project stages and client indicators;
Provide support throughout the customer journey and reduce response times;
Perform continuous follow-up with clients to understand project progress and results;
Screen and handle requests, proposing the best solutions for clients;
Support the creation of strategies for better use of the solutions;
Analyze client performance and propose improvements;
Facilitate communication between clients and the organization;
Conduct satisfaction surveys;
Create Help Center materials.

Requirements

What you’ll need

Bachelor's degree – Business Administration, Information Systems, or related fields;
Experience in customer support and client retention within the technology sector and strong data analysis skills;
Proficiency with Microsoft Office or G Suite;
Training in agile methodologies for project management;
Fluent English (advantageous);

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Noxtec Website LinkedIn All Job Openings 51 - 200 employees Founded 2014 ☁️ SaaS 🤝 B2B 🏢 Enterprise SaaS
B2B
Enterprise Noxtec is a hub of digital health technologies that optimizes management for hospitals, clinics and public health networks. It provides cloud infrastructure and managed hosting (Noxtec Cloud), hospital and laboratory management software, telehealth platforms, interoperability solutions, real-time hospital operations optimization, accessibility services including Libras translation, and government digital platforms. Noxtec also offers specialized consulting, data analysis for health research, equipment leasing and IT infrastructure administration to improve efficiency, patient access and operational outcomes across public and private healthcare institutions. Customer Success 🔥 4 minutes ago 🏢🏡 Recife – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conduct trainings;
Monitor project stages and client indicators;
Provide support throughout the customer journey and reduce response times;
Perform continuous follow-up with clients to understand project progress and results;
Screen and handle requests, proposing the best solutions for clients;
Support the creation of strategies for better use of the solutions;
Analyze client performance and propose improvements;
Facilitate communication between clients and the organization;
Conduct satisfaction surveys;
Create Help Center materials. 🎯 Requirements
Bachelor's degree – Business Administration, Information Systems, or related fields;
Experience in customer support and client retention within the technology sector and strong data analysis skills;
Proficiency with Microsoft Office or G Suite;
Training in agile methodologies for project management;
Fluent English (advantageous); Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Analyst – Mid-level 🔥 2 hours ago Amcham-Brasil 201 - 500 🤝 B2B 🤝 Non-profit Website LinkedIn All Job Openings Customer Success Analyst managing B2B client relationships at Amcham Brazil in a hybrid model. Focused on achieving success plans and conducting meetings. 🏢🏡 Recife – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data analysisagile methodologiescustomer supportclient retention

Soft Skills

communicationtrainingproblem-solvingclient management

Certifications

Bachelor's degree