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Care Navigation Coordinator
Nox HealthCare Navigation Coordinator at Nox Health managing patient inquiries and scheduling appointments. Responsible for customer support and operational projects within Care Management Operations.
About the role
Key responsibilities & impact- Schedule tele consults, appointments with Medical Managers and acclimation case holders with the Behavioral Care Team.
- Prepare and fax documentation for regulated patients.
- Resupply eligible patients.
- Complete assigned tasks and projects quickly and with consideration to appropriate priority.
- Provide general support for tools created with G Suite (or Microsoft Office/Office 365) utilized by staff.
- Respond and assist customers with inquiries and/or problem resolution.
- Work effectively as a team member.
- Communicate effectively via phone, video conferencing, email and text.
Requirements
What you’ll need- Bachelors degree or equivalent, preferably in a health related field.
- Customer service experience in a high volume healthcare environment.
- Call Center experience a plus.
- Excellent critical thinking skills.
- Highly attentive to detail.
- Highly competent in understanding general system processes and logic.
- Ability to read and understand standard operating procedures and work descriptions in English, which includes HIPAA and system security policies and procedures.
- Ability to correspond professionally through email and other applications.
- Ability to speak clearly and effectively to employees of the organization, vendors, patients or other practices (over the phone or in-person).
- Ability to effectively communicate in a high pressure environment.
- Ability to understand medical practice terminology or internal workflow terminology, as needed.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Nox Health Website LinkedIn All Job Openings 201 - 500 employees ⚕️ Healthcare Insurance 💰 Private Equity Round on 2022-11 Healthcare Insurance Nox Health is a company that likely cannot be thoroughly described based on the provided text, as it seems there was an error in retrieving detailed information. However, it may be involved in health-related services or technologies based on the name of the company. Care Navigation Coordinator 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $20 - $21 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Schedule tele consults, appointments with Medical Managers and acclimation case holders with the Behavioral Care Team.
- Prepare and fax documentation for regulated patients.
- Resupply eligible patients.
- Complete assigned tasks and projects quickly and with consideration to appropriate priority.
- Provide general support for tools created with G Suite (or Microsoft Office/Office 365) utilized by staff.
- Respond and assist customers with inquiries and/or problem resolution.
- Work effectively as a team member.
- Communicate effectively via phone, video conferencing, email and text. 🎯 Requirements
- Bachelors degree or equivalent, preferably in a health related field.
- Customer service experience in a high volume healthcare environment.
- Call Center experience a plus.
- Excellent critical thinking skills.
- Highly attentive to detail.
- Highly competent in understanding general system processes and logic.
- Ability to read and understand standard operating procedures and work descriptions in English, which includes HIPAA and system security policies and procedures.
- Ability to correspond professionally through email and other applications.
- Ability to speak clearly and effectively to employees of the organization, vendors, patients or other practices (over the phone or in-person).
- Ability to effectively communicate in a high pressure environment.
- Ability to understand medical practice terminology or internal workflow terminology, as needed. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Revenue Cycle Specialist III 🔥 50 minutes ago Cedars-Sinai 10,000+ employees Website LinkedIn All Job Openings Revenue Cycle Specialist III managing billing and collections processes at Cedars-Sinai. Collaborating with clinical departments and maintaining patient account accuracy and resolution. 🇺🇸 United States – Remote 💵 $25 - $38 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior Revenue Cycle Specialist III – Orthopedics 🔥 50 minutes ago Cedars-Sinai 10,000+ employees Website LinkedIn All Job Openings Revenue Cycle Specialist III handling billing and collections for Hospital and Professional Fee at Cedars-Sinai. Works under general supervision managing claims submission and account follow-up activities. 🇺🇸 United States – Remote 💵 $25 - $38 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior Revenue Cycle Specialist III – Gastroenterology 🔥 50 minutes ago Cedars-Sinai 10,000+ employees Website LinkedIn All Job Openings Revenue Cycle Specialist managing billing and collections processes in gastroenterology at Cedars-Sinai. Involves relationship management and claim resolutions for optimal reimbursements. 🇺🇸 United States – Remote 💵 $25 - $38 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior Provider Relations Coordinator I 🔥 31 minutes ago EXL 10,000+ employees Website LinkedIn All Job Openings Provider Relations Coordinator in a fully remote role assisting healthcare providers with their inquiries and issues. Join a dynamic team enhancing provider relations within EXL Health. 🇺🇸 United States – Remote 💵 $15 - $25 / hour 💰 $2M Venture Round on 2015-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior Patient Coordinator 🔥 43 minutes ago Natera 1001 - 5000 🧬 Biotechnology ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings Patient Coordinator managing relationships, ensuring customer support and coordination with Nurse Coordinators for Natera's Prospera product line. 🇺🇸 United States – Remote 💵 $61.6k - $77k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🚫👨🎓 No degree required 🦅 H1B Visa Sponsor 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Hard Skills & Tools
customer servicecritical thinkingattention to detailunderstanding system processesreading standard operating proceduresmedical practice terminologyproblem resolution
Soft Skills
effective communicationteamworkprofessional correspondenceability to work under pressure
Certifications
Bachelor's degreeHIPAA compliance