Now Optics

Licensed Sales Manager

Now Optics

full-time

Posted on:

Location Type: Office

Location: Jonesboro • United States

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Job Level

Junior

About the role

  • Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience
  • Provides recommendations on products and services available.
  • Attain sales goals established by the management team while complying with company and local policies and procedures.
  • Assists patients and customers to choose products and services that suit their budget and eye care needs.
  • Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
  • Measure, fit, and adapt lenses and frames for clients, be it onsite or virtually, according to written optical prescription or specification
  • Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
  • Support Brand Manager duties frequently acting as Manager on duty to accomplish specific objectives

Requirements

  • Experience delivering outstanding customer service to patients as a Licensed Optician
  • demonstrated leadership ability with at least one year of experience in a fast paced retail environment
  • experience planning and implementing sales strategies
  • directing a sales team
  • ability to multitask, prioritize and be flexible with changing business needs in a team environment
  • valid ABO and NCLE and/or license in the applicable State
  • high school diploma or equivalent required
  • strong interest in learning, embracing and fostering innovation among your team.
  • schedule flexibility
Benefits
  • medical, dental, and prescription drug coverage
  • company paid life and short-term disability coverage
  • free eyeglasses
  • identity theft protection
  • pet insurance
  • paid time off that increases with seniority
  • professional development and promotion opportunities
  • employee recognition programs
  • Employee Assistance Program (EAP)
  • Employees get 2 free eyeglasses (no dollar limit) every year
  • Friends and Family discounts on our products
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
optical prescriptionlens fittingframe adaptationsales strategy implementationproblem troubleshooting
Soft Skills
customer serviceleadershipmultitaskingprioritizationflexibilityteam collaborationinnovation fostering
Certifications
ABO certificationNCLE certificationstate optician license