Novus International

Technical Services Manager – Ruminant

Novus International

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Provides advanced technical service and expertise to customers across the North American dairy sector (United States and Canada).
  • Strengthens the commercial organization by supporting product adoption, delivering technical training, and translating research insights into practical, field ready solutions.
  • Ensures that the Territory Sales Managers are equipped with the scientific understanding, tools, and confidence needed to effectively position and sell the full product portfolio—with particular emphasis on core nutritional solutions.
  • Acts as the key link between sales and R&D to successfully implement and validate our products in field at the customer level.
  • Develops technical programs that enhance the Novus image and technical credibility throughout region.
  • Provides technical support to sales managers and customers and forwards technical agenda, supporting the use and correct positioning of Novus products in region.
  • Trains sales personnel in correct positioning and implementation of Novus products and value they deliver to our customers.
  • Advises sales managers, analytical services, customer service, operations, marketing and other technical service staff worldwide.

Requirements

  • PhD in Dairy Cattle Nutrition.
  • 5+ years of animal nutrition experience.
  • Advanced knowledge of nutrition and feed formulation in dairy and beef markets in assigned territory.
  • Familiar with Sales process.
  • Strong analytical and problem solving skills with a proven ability to rapidly assess and respond to customer challenges.
  • Fluent in English.
  • Spanish is a plus (desirable).
Benefits
  • Robust Benefits Package: Market-competitive compensation and locally selected benefits in every country where we operate.
  • Hybrid Work Model: We are committed to your work-life balance. Our hybrid work model lets you thrive whether you're at the office or working remotely.
  • Comprehensive Well-Being: Our employees’ well-being matters. We offer a variety of programs to support physical, mental, and emotional health.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Dairy Cattle NutritionAnimal NutritionFeed FormulationNutritional SolutionsTechnical TrainingSales ProcessAnalytical SkillsProblem Solving
Soft Skills
CommunicationCustomer ServiceCollaborationTraining
Certifications
PhD