IT Support Engineer, 2nd Line
NOVOMATIC Technologies Poland
full-time
Posted on:
Location Type: Hybrid
Location: Zabierzów • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxSQL
About the role
- Provide support to our internal clients, expertly troubleshooting technical issues related to applications, operating systems, and computer hardware.
- Install and configure Linux and Windows systems and software, adhering to established company procedures.
- Support database operations by writing simple SQL queries, analyzing routine errors, and executing backup processes.
- Develop and maintain clear and accessible user manuals and technical documentation.
Requirements
- Strong practical knowledge of Linux and Windows Server operating systems.
- Fundamental understanding of SQL (e.g., ability to write basic SELECT and UPDATE queries).
- A solid grasp of LAN/WAN configuration and common networking challenges.
- Basic knowledge of virtualization concepts and technologies.
- Fluency in Polish and a communicative level of English.
- Nice to have:
- - Prior experience in the IT industry or a related field.
- - Ability to write scripts (e.g., PowerShell and Bash) to automate tasks.
- - Communicative ability in Ukrainian (useful for serving our diverse client base).
Benefits
- Individual training budget and days off from work
- Flexible working hours
- Relocation package
- Medical care and life insurance
- MyBenefit cafeteria and Multisport
- Subsidized meals
- Sports and integration events
- Language classes
- Referral program
- Work-life balance
- Healthy snacks, fruits and vegetables
- Yoga and fitness sessions at the office
- Carpooling
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LinuxWindows ServerSQLLAN/WAN configurationvirtualizationPowerShellBash
Soft skills
troubleshootingcommunicationtechnical documentation