Senior Community Manager – Marketing

Novo

Senior Community Manager at Novo engaging small business owners and shaping community interactions. Leading day-to-day operations and launching initiatives to enhance participation and sentiment.

Posted 5/22/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $155,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Own and lead day-to-day community operations
Manage the content calendar for Novo’s priority social and community channels
Develop scalable processes, playbooks, and frameworks
Monitor community health, sentiment, and emerging risks
Launch initiatives that grow participation, sentiment, and long-term community value
Partner with the marketing team to integrate community into broader brand and growth campaigns

Requirements

What you’ll need

6–8 years of experience in community management, integrated marketing, or social/brand marketing for a consumer-facing or SMB-facing brand
Proven experience growing and engaging online communities across multiple platforms (LinkedIn, Meta, Reddit, Circle, etc.)
Strong instincts for tone, voice, and the dynamics of online culture
Experience with owning social listening tools and content calendar publishing

Benefits

Comp & perks

Learning and development budgets to help you grow and bond with your team
Positive, inclusive, supportive culture cheering you on your journey
Opportunities to work with very new technologies and architecture patterns
Offices in NYC and India

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

community managementintegrated marketingsocial marketingcontent calendar managementsocial listening tools

Soft Skills

leadershipcommunicationstrategic thinkingcreativityinstincts for tone and voice