Situation Manager

Novo Nordisk

As a Situation Manager, ensure critical IT incidents are managed effectively at Novo Nordisk. Collaborate with global teams to maintain operational stability in healthcare IT services.

Posted 5/22/2026full-timeBagsværd • 🇩🇰 DenmarkMid-LevelSenior💰 DKK 651,000 - DKK 956,900 per yearWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Manage critical IT incidents ensuring swift restoration of services
Proactively address lower priority tickets to prevent escalation
Deliver effective communication to stakeholders during incidents
Collaborate with vendors and management teams to drive resolution
Identify root causes and support long-term stability improvements

Requirements

What you’ll need

Prior experience in Major Incident Management, Situation Management, or Service Operations
An analytical approach to complex situations
A solid technical understanding of IT
Demonstrated leadership skills in high-pressure situations
Strong relationship-building skills and stakeholder management abilities

Benefits

Comp & perks

Continuous learning
Career development
Benefits tailored to your life and career stage

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Major Incident ManagementSituation ManagementService OperationsIT technical understanding

Soft Skills

analytical skillsleadership skillsrelationship-building skillsstakeholder managementcommunication skills