Vice President, People & Organisation – GBS, India
Novo Nordisk
full-time
Posted on:
Location Type: Office
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
Lead
About the role
- Lead the HR service centre, ensuring efficient and high-quality delivery of HR services such as employee data management, total rewards and HR inquiries
- Develop and execute a strategic roadmap for HR shared services aligned with the overall strategic direction and GPOS’ strategy, focusing on digital transformation, process standardization, globalization and optimisation
- Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure continuous improvement and alignment with organisational objectives
- Collaborate with HR leadership, business leaders, and external vendors to ensure seamless integration and delivery of HR services, fostering strong cross-functional relationships
- Drive change initiatives within the shared service centre, ensuring effective change management practices to utilise new technologies, standardise processes
- Foster a culture of continuous learning, taking lean leadership to the next level and development, promoting employee engagement, career growth, and succession planning to build a high-performing leadership team and organisation
Requirements
- At least 10 years’ experience in driving improvements, digitalisation, and implementing shared services best practices
- Ideally leading HR shared service center operations within a large, complex organization
- Minimum 5-10 years of experience leading other leaders
- at least 10 years of leadership experience in total
- Experience heading teams and projects in a matrix organization
- Familiarity with cLEAN leadership and process improvement initiatives
- Knowledge of HR technology, including HRIS, case management systems, and self-service tools
- Cultural awareness, financial acumen, and a digital transformation mindset
- Entrepreneurial mindset, customer-focused, results-driven, and adaptable to change
- Experience in a GBS (Global Business Services) environment is an advantage
Benefits
- continuous learning culture
- employee engagement initiatives
- promotion of career growth
- succession planning
- high-performing leadership team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR service managementdigital transformationprocess standardizationperformance indicatorsservice level agreementschange managementlean leadershipprocess improvementHR technologyGlobal Business Services
Soft skills
leadershipcollaborationcross-functional relationshipsemployee engagementcareer growthsuccession planningcustomer-focusedresults-drivenadaptabilitycultural awareness