Senior Omnichannel Manager
Novo Nordisk
full-time
Posted on:
Location Type: Office
Location: Singapore • 🇸🇬 Singapore
Visit company websiteJob Level
Senior
About the role
- Design, develop, and implement data-driven omnichannel engagement plans (with special emphasis on digital channels).
- Work directly with local affiliate teams to co-create, launch, and optimize omnichannel campaigns.
- Drive customer experience initiatives by establishing key metrics and measurement frameworks.
- Serve as the primary engagement partner for regional Brand and Medical teams.
- Utilize analytics dashboards and customer data to derive practical insights and champion an execution-focused mindset.
Requirements
- Bachelor’s degree in Marketing, Business, or a related field.
- Must be either a Singapore Citizen or Permanent Residence to work in Singapore.
- 10+ years of experience in digital marketing, customer experience, or omnichannel engagement.
- Proven hands-on experience with marketing automation, content management systems, and building customer journeys.
- Strong ability to translate data into actionable insights and drive continuous improvement.
- Familiarity with agile methodologies and a "minimum viable product" mindset.
- Exceptional communication and stakeholder management skills, with the ability to influence without direct authority.
Benefits
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingcustomer experienceomnichannel engagementmarketing automationcontent management systemsdata analysisanalytics dashboardscustomer journey mappingagile methodologiesminimum viable product
Soft skills
communicationstakeholder managementinfluencingcontinuous improvementcollaborationproblem-solvingstrategic thinkingexecution-focused mindsetdata-driven decision makingcreativity