Director, MarTech Product Excellence, Operations

Novartis

Novartis MarTech director advancing product management maturity, governance, and operational excellence. Aligning global marketing technology investments, roadmaps, and performance measurement for stronger healthcare business outcomes.

Posted 8/5/2026full-timeEast Hanover • New Jersey • 🇺🇸 United StatesLead💰 $185,500 - $344,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in MarTech product management, focusing on driving product lifecycle excellence, governance frameworks, and strategic alignment across cross-functional teams. Proven ability to develop KPIs and insights that inform decision-making and enhance operational performance.

Highest-signal resume keywords

MarTech Product ManagementProduct Lifecycle ExpertiseGovernance FrameworksKPI DevelopmentCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DiscoveryPrioritizationDeliveryOptimizationPortfolio ManagementInvestment PrioritizationData AnalysisContinuous ImprovementChange ManagementOperational Excellence

Soft Skills

Exceptional CommunicationExecutive PresenceInfluencing StakeholdersStrategic Decision-MakingCross-Functional Alignment

Tools & Technologies

Executive DashboardsReporting ToolsMarTech PlatformsAI-Enabled Capabilities

Certifications & Qualifications

Bachelor’s DegreeMBA or Advanced Degree

Industry Keywords

MarTechProduct ManagementGovernanceBest PracticesOperational Models

About the role

Key responsibilities & impact

Drive product management excellence across a complex MarTech portfolio through scalable operating models, governance, and best practices
Partner with senior leaders to shape strategy, influence decision-making, and foster cross-functional alignment
Shape and execute the product management maturity roadmap
Advance frameworks, standards, and ways of working across teams
Establish and measure KPIs, maturity metrics, and continuous improvement initiatives
Champion best practices across product discovery, prioritization, development, launch, and performance measurement
Lead portfolio governance processes for prioritization, decision-making, and accountability
Align strategy, investments, and execution priorities across MarTech Product, IT, Marketing, and business teams
Develop executive-level dashboards, reporting, and insights
Support annual and quarterly planning, budgeting, roadmap development, and portfolio optimization
Lead change and transformation initiatives, including AI-enabled capabilities and operational excellence
Lead key leadership forums and foster transparency, executive engagement, and organizational alignment
Report to the ED, MarTech Product Strategy & CPO Digital Trust
Partner with external consultants, vendors, and strategic partners

Requirements

What you’ll need

Bachelor’s degree in business, Engineering, or related field required
8+ years of experience in MarTech product management, product operations, or related disciplines
Deep expertise across the product lifecycle, including discovery, prioritization, delivery, and optimization
Proven success advancing MarTech product management maturity through scalable operating models, governance frameworks, and best practices
Ability to lead complex, cross-functional initiatives and drive results in highly matrixed global organizations
Exceptional communication skills and strong executive presence
Track record of influencing senior stakeholders and guiding strategic decisions without direct authority
Experience partnering with external consulting firms, vendors, and strategic partners
Expertise in portfolio management, investment prioritization, governance, and KPI development
Analytical and data-driven mindset with ability to turn insights into actionable strategies
MBA or advanced degree preferred

Benefits

Comp & perks

Performance-based cash incentive
Eligibility to be considered for annual equity awards, depending on the level of the role
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Remote work may be possible
Equal opportunity employment
Reasonable accommodation for individuals with disabilities