Executive Director – Future Field Engagement Strategy

Novartis

Executive Director leading Novartis’ next-generation field engagement model. Overseeing a high-performing team to implement customer engagement transformation aligned with brand priorities.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesLead💰 $225,400 - $418,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial strategy and enterprise transformation within the life sciences and healthcare sectors, with a strong focus on customer engagement and cross-functional collaboration. Proven ability to lead diverse teams and drive change in complex, regulated environments while maintaining operational and financial acumen.

Highest-signal resume keywords

Commercial StrategyEnterprise TransformationCross-Functional LeadershipStakeholder EngagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Go-to-Market DesignBudget ManagementChange ManagementCustomer Engagement ModelsOperational Acumen

Soft Skills

Team BuildingCollaborationStrategic ThinkingInnovationCustomer Focus

Industry Keywords

Life SciencesHealthcareB2B IndustriesMatrixed EnvironmentsRegulated Environments

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Design the future field engagement model for Novartis, ensuring it reflects customer-centric thinking, system-wide integration, and alignment across all therapeutic areas.
Turn strategic vision into clear, scalable action plans across five transformation domains: customer targeting, engagement models, field role design, capabilities, and metrics.
Align field engagement transformation efforts with brand strategy, therapeutic area goals, U.S. commercial priorities, and customer engagement objectives.
Lead and support five Director-level workstream leaders, fostering clarity, ownership, and collaboration across initiatives.
Build strong governance practices, track milestones, and ensure seamless cross-functional coordination.
Collaborate with senior leaders in Medical, Market Access, Marketing, People & Organization, and Strategy to co-create and embed transformation efforts.
Represent field engagement transformation in enterprise-wide forums, promoting transparency and connection between field teams and headquarters.
Engage stakeholders across the organization to build understanding, drive adoption, and sustain momentum for change.
Guide the development, testing, and scaling of new customer engagement models that respond to evolving market needs and customer expectations.
Inspire a culture of innovation, teamwork, and customer focus – encouraging bold ideas and breakthrough results.

Requirements

What you’ll need

Bachelor's degree required from 4-year college or university.
10+ years’ experience in life sciences, healthcare, technology, or other complex business-to-business (B2B) industries.
Deep knowledge of commercial strategy, enterprise transformation, or Go-to-Market (GTM) design.
Proven ability to attract, grow, and retain diverse talent while building high-performing, inclusive teams.
Strong cross-functional leadership and collaboration skills across varied teams and stakeholders.
Strategic thinker with sharp analytical skills and experience leading major initiatives and managing budgets.
Successful track record of driving changes in matrixed, regulated environments with solid operational and financial acumen.

Benefits

Comp & perks

Health insurance
Life and disability benefits
401(k) with company contribution and match
Generous time off package including vacation, personal days, holidays and other leaves