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Associate Director, Product Owner, Content Platform
NovartisAssociate Director, Product Owner managing a content platform to support end-to-end content journeys. Leading product outcomes for commercial, medical, and value access activities with strategic thinking and hands-on leadership.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Contribute to the product vision, objectives, value definition and roadmap for the assigned capability area
- Translate business needs into clear epics, features, user stories and acceptance criteria, supported by business analysis where needed
- Own and prioritise the product backlog, ensuring delivery is aligned with business outcomes and user needs
- Make day-to-day product decisions, manage delivery trade-offs and support dependency management across teams
- Lead feature validation and quality ownership, ensuring solutions meet business intent, usability expectations, compliance requirements and regulatory standards
- Support adoption by acting as a trusted subject matter resource, delivering hands-on training and gathering user feedback to inform continuous improvement
- Partner with Customer Success Managers to develop training materials, playbooks and best-practice guidance
- Work closely with stakeholders across Data, Analytics, AI & Data Science, CLS, Medical, Value & Access, IRC, S&G, DDIT, BSI and commercial teams
- Monitor product performance, adoption and delivery KPIs, identifying opportunities to improve platform value and user experience
- Stay current with emerging trends and best practices in marketing platforms and content technology.
Requirements
What you’ll need- A university degree is preferred, ideally with an advanced degree in business, technology or a related field
- Typically 7+ years of experience working in a product development team
- Typically 5+ years of experience with content platforms, marketing technology or DAM ecosystems preferred
- Demonstrated experience managing and prioritising backlogs in complex, cross-functional environments
- Ability to write clear, detailed user stories and acceptance criteria
- Experience working with distributed teams across regions and time zones
- Collaborative working style, with the ability to connect business needs, user experience and technical delivery
- Experience with named content, marketing or commercial platforms is also valued, including Wrike, Monday.com, ScreenDragon, Aprimo, Veeva PromoMats, Activator, Shaman, Veeva CRM and Salesforce Marketing Cloud.
Benefits
Comp & perks- Expected Annual Base Salary Range for role: 126,000.00 - 234,000.00 CHF
- Performance-based bonus depending on certain performance parameters
- Variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs
- Flexible and hybrid working options, where possible
- Minimum 14 weeks paid parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product visionbusiness analysisproduct backlog managementfeature validationquality ownershipuser story writingacceptance criteriaKPI monitoringcontent platformsmarketing technology
Soft Skills
collaborative working stylestakeholder engagementtraining deliveryuser feedback gatheringdependency managementdecision makingcross-functional collaborationcommunicationproblem solvingadaptability