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Director – Rewards & HR Service Delivery, Enterprise & Innovation Solutions
NovartisDirector of Rewards & HR Service Delivery managing Workday Compensation and Benefits product line. Leading a team for operational excellence and product strategy in HR service delivery.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WorkdayCompensationBenefitsSAP HRService NowService Delivery ManagementHR Service Delivery WorkflowCase managementRFIRFP
Soft Skills
stakeholder managementaccountabilityproduct governanceoperating model experiencecontinuous improvementtransformation deliveryrisk managementaudit management
Tools & Technologies
Service Now HRSD
Industry Keywords
BAU operationsproduct strategyroadmaplarge transformation projectsrelease managementcompliance outcomesglobal organizations
About the role
Key responsibilities & impact- End-to-end ownership of the Reward (Compensation& Benefits), product line delivered on Workday
- Product strategy & roadmap
- Day-to-day BAU operations
- Enhancements & change demand
- Large transformation projects
- Release & deployment management
- Risk, audit, and compliance outcomes
- Country Engagement and stakeholder management
- Own the overall product portfolio for Rewards and Service Now
- Be accountable for BAU stability and performance
- Continuous improvement and enhancements
- Delivery of funded projects and initiatives
- Balance run vs change vs transform priorities with clear trade-offs.
Requirements
What you’ll need- Bachelor’s degree (Engineering preferred)
- Minimum 15 years of experience
- 5+ years of Senior leadership experience owning Workday Compensation, Benefits, Adv Compensation, SAP HR and Service Now HRSD
- Proven accountability for BAU + change + transformation delivery in enabling HR teams in Global organizations
- Strong product governance and operating model experience
- Deep understanding of Service Delivery Management HR Service Delivery Workflow and case management
- Experience owning system audit outcomes
- Strong knowledge on RFI, RFP and vendor and product evaluation.
Benefits
Comp & perks- Health insurance
- Professional development opportunities