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Director – Rewards & HR Service Delivery, Enterprise & Innovation Solutions
NovartisDirector of Rewards & HR Service Delivery managing Workday Compensation and Benefits product line. Leading a team for operational excellence and product strategy in HR service delivery.
About the role
Key responsibilities & impact- End-to-end ownership of the Reward (Compensation& Benefits), product line delivered on Workday
- Product strategy & roadmap
- Day-to-day BAU operations
- Enhancements & change demand
- Large transformation projects
- Release & deployment management
- Risk, audit, and compliance outcomes
- Country Engagement and stakeholder management
- Own the overall product portfolio for Rewards and Service Now
- Be accountable for BAU stability and performance
- Continuous improvement and enhancements
- Delivery of funded projects and initiatives
- Balance run vs change vs transform priorities with clear trade-offs.
Requirements
What you’ll need- Bachelor’s degree (Engineering preferred)
- Minimum 15 years of experience
- 5+ years of Senior leadership experience owning Workday Compensation, Benefits, Adv Compensation, SAP HR and Service Now HRSD
- Proven accountability for BAU + change + transformation delivery in enabling HR teams in Global organizations
- Strong product governance and operating model experience
- Deep understanding of Service Delivery Management HR Service Delivery Workflow and case management
- Experience owning system audit outcomes
- Strong knowledge on RFI, RFP and vendor and product evaluation.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WorkdayCompensationBenefitsSAP HRService NowService Delivery ManagementHR Service Delivery WorkflowCase managementRFIRFP
Soft Skills
stakeholder managementaccountabilityproduct governanceoperating model experiencecontinuous improvementtransformation deliveryrisk managementaudit management