Director, Field Enablement – Adoption

Novartis

Director of Field Enablement & Adoption ensuring digital tools become standard work in the field. Leading enablement and adoption team for scalable digital capabilities and AI-assisted workflows.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesLead💰 $160,300 - $297,700 per yearWebsite

About the role

Key responsibilities & impact

Lead, coach, and develop a team of Field Enablement & Adoption leaders, setting high standards for technical fluency, field credibility, and execution discipline.
Build deep capability across the team in workflow‑first enablement, AI‑assisted experiences, role‑based learning, and reinforcement strategies.
Own the design and execution of field readiness and adoption strategies for new tools, workflows, and AI‑enabled capabilities.
Deliver structured, scalable enablement programs (e.g., learning series, role‑based training, office hours, sandbox environments).
Ensure field teams can practice new workflows and tools in realistic environments before they are expected to use them live.
Ensure AI‑enabled workflows (e.g., copilots, automation, guided decision support) are introduced with clear intent and guardrails and trust and usability considerations.
Translate emerging digital and AI capabilities into practical, confidence‑building field experiences.
Define and track adoption and readiness signals (usage patterns, confidence indicators, friction points).
Establish feedback loops with the field to identify where enablement, workflow fit, or reinforcement needs adjustment.
Partner with cross functional teams including Field Intake and Business Requirements, Experimentation and Pilots, and Enterprise Delivery.

Requirements

What you’ll need

Bachelor’s degree required from 4-year college or university; STEM, Engineering, Computer Science, Information Systems, or equivalent technical background strongly preferred.
8+ years’ experience in digital enablement, workflow transformation, product adoption, or execution-focused roles in complex, matrixed organizations including pharmaceutical, biotech, healthcare, or similarly structured industries.
Proven people‑leadership experience, including building and developing high‑credibility, field‑facing teams.
Strong technical fluency across modern digital tools, workflow platforms, and AI‑assisted experiences.
Demonstrated ability to translate technology into practical changes in how work gets done.
Excellent stakeholder leadership and communication skills, with the ability to drive adoption under continuous change.

Benefits

Comp & perks

health, life and disability benefits
401(k) with company contribution and match
generous time off package including vacation, personal days, holidays and other leaves

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital enablementworkflow transformationproduct adoptionAI-assisted experiencestechnical fluencyrole-based learningreinforcement strategiesadoption signalsusage patternsfriction points

Soft Skills

people leadershipstakeholder leadershipcommunication skillsteam developmentexecution disciplinefeedback loopstrust considerationsusability considerationscross-functional collaborationchange management