Director, Channel Operations Strategy – Advanced Platforms

Novartis

Strategic operations lead for Novartis' Market Access Channel Strategy team. Focusing on operational models for innovative product distribution and market access field engagement.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesLead💰 $194,600 - $361,400 per yearWebsite

About the role

Key responsibilities & impact

Serve as the strategic operations lead on the Market Access Channel Strategy team
Design and implement innovative channel operations and market access field engagement models
Lead the development and implementation of operational models to support CGT and RLT product distribution, dispensing, pricing, contracting, and business-to-business field engagement strategies
Support the creation of commercial data and field strategies to enable strategic pull through, monitoring, and improvement to channel strategies
Directly guide implementation of account pricing, channel contracting, leading the negotiation and implementation of channel programs for assigned accounts in collaboration with finance, contracting, and trade operations teams
Create operational strategy and solutions that meet both external customer and Novartis business needs

Requirements

What you’ll need

Bachelor’s degree required; MBA, or equivalent preferred
Minimum of 7 years of pharmaceutical industry, Market Access, Pharmacy, Consulting or Payer experience
Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement
Extensive experience in healthcare contracting and critical understanding of distribution, group purchasing organization, and pharmacy business models
Proven ability to navigate complex customers and build relationships across all key stakeholders, including executive management
In-depth knowledge of patient access, launch excellence, marketing and business processes and ability to analyze complex business issues
Deep understanding of US pharmaceutical value chain and its business processes
Strong capabilities in commercial and field data analytics and enablement

Benefits

Comp & perks

health, life and disability benefits
a 401(k) with company contribution and match
generous time off package including vacation, personal days, holidays and other leaves

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

channel operationsmarket access strategiesoperational modelsaccount pricingchannel contractingcommercial data analyticsfield engagement strategieshealthcare contractingpharmaceutical demand analysisbusiness processes

Soft Skills

strategic leadershiprelationship buildingnegotiationstakeholder managementproblem solvingcommunicationcollaborationanalytical thinkingcustomer focusadaptability

Certifications

Bachelor's degreeMBA