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About the role
Key responsibilities & impact- Own and manage assigned key accounts, developing and executing account business plans aligned to commercial goals and customer needs.
- Build and sustain strategic customer partnerships based on a deep understanding of account priorities, structures, and decision drivers.
- Deliver sales revenue, revenue growth, and portfolio development outcomes across assigned accounts.
- Lead negotiations, contracting, access, reimbursement, pull-through, and formulary management activities.
- Develop product and portfolio strategies in collaboration with Sales, Market Access, Marketing, Patient Access, Medical, and other internal teams.
- Lead cross-functional account teams to identify opportunities, solve customer challenges, and deliver mutually beneficial solutions.
- Share customer insights, account activity, risks, and opportunities with internal stakeholders to inform strategy and execution.
- Ensure all activities are conducted ethically and compliantly, in line with company policies, healthcare regulations, and reporting requirements.
Requirements
What you’ll need- Significant experience in key account management, commercial management, or enterprise sales.
- Strong understanding of the public & private healthcare systems or pharmaceutical industry.
- Demonstrated ability to build and maintain strategic customer relationships.
- Proven experience developing and executing joint business plans.
- Strong commercial acumen with experience delivering revenue growth and sales outcomes.
- Experience in negotiation, contracting, access, reimbursement, or formulary management would be highly regarded.
- Ability to lead cross-functional teams and influence stakeholders across multiple functions.
- Strong problem-solving, strategic planning, and complexity management skills.
- High level of accountability, professionalism, and ethical decision-making.
- Strong communication, influencing, and customer engagement skills.
Benefits
Comp & perks- This is a key role within the In Market Brands function, offering the opportunity to manage important customer partnerships, influence portfolio strategy, and contribute directly to commercial performance.
- You will join a collaborative team environment where your strategic thinking, customer focus, and commercial leadership will help shape meaningful outcomes for customers, patients, and the business.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
key account managementcommercial managemententerprise salesnegotiationcontractingaccess managementreimbursementformulary managementstrategic planningportfolio development
Soft Skills
relationship buildingstrategic customer partnershipsproblem-solvinginfluencingcustomer engagementaccountabilityprofessionalismethical decision-makingcomplexity managementcommunication