Director, Integrated Field Execution Effectiveness – Neuroscience Rare Disease

Novartis

Director tasked with enhancing field execution effectiveness and driving analytics for Novartis Neuroscience division. Focusing on strategies to improve engagement and performance metrics across field teams.

Posted 5/10/2026full-timeEast Hanover • Massachusetts, New Jersey • 🇺🇸 United StatesLead💰 $185,500 - $344,500 per yearWebsite

About the role

Key responsibilities & impact

Maintain and improve a systematic, comprehensive evaluation of the effectiveness (performance) for a given Novartis field team (Commercial, Medical, Novartis Patient Services, etc.) across all therapy areas and brands
In close coordination with Insights & Analytics leads (Business Performance, Functional Excellence) and TA and brand level IPSTs, develop field team KPIs for their assigned field function that are aligned with the organization’s strategic goals
Review and improve processes aimed at proactively uncovering key pain points and drivers of success at the field team level
Establish local level opportunity identification process in partnership with Field organizations
Support field team leadership with relevant performance metrics and evaluations to enable responsive, strategic decision making
Work to establish near-real time awareness of field team performance across their function
Provide analytics on HCP, Account, & Medical Expert engagement to support all the teams (Commercial, Medical, Novartis Patient Services, etc.)
Monitor field force adherence to internal tool (e.g., NBA / decision engine, interactive visual aids, etc) recommendations (e.g., HCP prioritization, call plans, follow-ups), comparing performance of high vs low adopters, etc.
Upskill and mentor the members of their team, owning their professional growth and development
Establish a team culture of continuous process and evaluation improvement
Ensure the team is deeply connected to the field facing organizations through direct exposure to field teams
Identify potential threats and opportunities through proactive competitive benchmarking
Partner with Resource Optimization team to ensure proper quantification of the value of the sales force
Partner with the Functional Excellence team to align on requirements for any leadership dashboards & reporting solutions and consult on metrics & data to directly enable the sales force

Requirements

What you’ll need

A bachelor’s degree in Business Administration, Marketing, Life Sciences, or a related field; an MBA or advanced degree is preferred
Minimum 8+ years of experience in the pharmaceutical, life sciences consulting or healthcare industry, with a deep understanding of statistics, field force operations and sales strategies
Strong analytical skills with expertise in data analysis and interpretation to drive strategic decision-making and optimize field strategies
Experience in developing and implementing key performance indicators (KPIs) to measure and enhance field force performance
Demonstrated experience in managing field force activities, including engagement strategies, sample distribution, and adherence to internal tool recommendations
Ability to provide data-driven coaching and develop feedback loops and incentive programs to improve field force performance
Excellent communication skills, with the ability to present complex insights and strategies effectively to diverse audiences, including field leadership and internal stakeholders
Proven ability to engage and collaborate with cross-functional teams, including medical, access, and commercial teams, to align strategies and initiatives
Strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment
Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities

Benefits

Comp & perks

health, life and disability benefits
401(k) with company contribution and match
generous time off package including vacation, personal days, holidays and other leaves

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiskey performance indicatorsfield force operationssales strategiesstatistical analysisperformance metricscoachingfeedback loopsengagement strategiessample distribution

Soft Skills

analytical skillscommunication skillsleadership skillscollaborationnegotiationpersuasionadaptabilitystrategic decision-makingteam culture developmentprofessional growth mentoring

Certifications

Bachelor's degreeMBAadvanced degree