Product Specialist – Dermatology
Novartis
full-time
Posted on:
Location Type: Office
Location: Malaysia
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About the role
- Drive Competitive Sales Growth.
- Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
- Drive sales performance through the skillful orchestration of positive customer experiences.
- Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
- Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
- Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis.
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level).
- Develop Deep Customer Insights and Understanding.
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
Requirements
- Established Network to target Customer Group desirable.
- Sales in Healthcare / Pharma / related business.
- Specific Product knowledge desirable.
- To manage Sabah, Sarawak and Brunei.
- English.
Benefits
- Health care insurance
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer engagementdata analysiscollaborationrelationship buildingcommunicationcustomer-centric approachvalue-based conversationsinsight developmentproblem-solvingstakeholder management