Proactively provide face-to-face education on programs to providers and staff
Address customer questions for issues related to NPC policies on therapeutic area products ordering, payment, inventorying, and product returns & replacement in offices.
Work with key members of therapeutic area offices to appropriately support patient access to products.
Analyze account reimbursement issues
Proactively communicate policy changes or issues that could potentially affect other departments.
Requirements
Bachelor’s Degree required
5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management.
2 years in a Patient Services practice support role for a specialty product(s)
Strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region.
Ability to analyze problems and offer solutions.
Benefits
Full range of medical benefits
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.