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About the role
Key responsibilities & impact- Provide user support via the Group ticketing system, in coordination with the IT team.
- Follow department procedures and methods.
- Develop the functional specifications written by project managers.
- Analyze user requirements and propose appropriate solutions.
- Write procedures when necessary.
Requirements
What you’ll need- Two- or three-year degree (Bac+2/3) in Computer Science with a focus on development.
- Minimum 3 years' experience in a similar role.
Benefits
Comp & perks- Profit-sharing bonus.
- A package of attractive benefits: gift vouchers and holiday vouchers.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
functional specificationsuser requirements analysisprocedure writing
Soft Skills
user supportcoordinationproblem-solving
Certifications
degree in Computer Science
