Salesforce Platform Administrator II

NOVALINK SOLUTIONS LLC

Salesforce Platform Administrator II supporting Tennessee state agencies across 11 Salesforce organizations. Managing security, enhancements, data quality, releases, and public-sector cloud solutions.

Posted 8/12/2026full-timeNashville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce administration, including user management, security configuration, and process automation. Proficient in data management principles and reporting, with strong analytical and problem-solving abilities in a multi-org environment.

Highest-signal resume keywords

Salesforce AdministrationUser ManagementProcess AutomationSalesforce Certified AdministratorData Management Principles

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce ConfigurationPage Layout UpdatesFlowsData HygieneValidation ActivitiesReportingSecurity ConfigurationObject ConfigurationAgile MethodologiesRelease Management

Soft Skills

Analytical SkillsProblem-Solving SkillsVerbal CommunicationWritten CommunicationCollaboration

Tools & Technologies

SalesforcePublic Sector SolutionsExperience CloudService CloudSales Cloud

Certifications & Qualifications

Salesforce Certified AdministratorSalesforce Certified Advanced Administrator

Industry Keywords

Public SectorMulti-Org EnvironmentData QualityGovernanceAudit Requirements

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration
Implement small to medium-sized enhancements such as page layout updates, flows, process automation changes, and minor data model adjustments
Monitor and maintain data quality, including duplicate prevention, data hygiene, and validation activities
Support functionality across Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud
Troubleshoot user issues, escalating complex concerns as appropriate
Collaborate with agency partners to gather business requirements and translate them into actionable Salesforce configuration tasks
Assist with release management, including sandbox preparation, testing coordination, and deployment support
Ensure compliance with STS security, governance, documentation, and audit requirements
Work with vendor teams and internal Salesforce teams to maintain consistency and alignment across orgs
Update and maintain reports and dashboards based on agency needs
Stay informed on Salesforce releases and recommend platform improvements where appropriate

Requirements

What you’ll need

Bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business, or a related field
Three years of professional-level experience in Salesforce administration is required
Strong understanding of Salesforce administration, including user management, security, object configuration, flows, and automation
Familiarity with Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Understanding of Agile methodologies and iterative delivery approaches
Knowledge of data management principles and Salesforce reporting
Ability to manage multiple tasks and competing priorities in a multi-org environment
Ability to work independently and collaboratively with agencies, vendors, and internal teams
Salesforce Certified Administrator and Salesforce Certified Advanced Administrator certifications are required or must be obtained within the timeframe
Experience in public sector environments or multi-org Salesforce environments is preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NOVALINK SOLUTIONS LLC Website LinkedIn All Job Openings 51 - 200 employees Founded 2003 🏥 Healthcare 💼 Consulting 🛡️ Insurance Healthcare
Consulting
Insurance NOVALINK SOLUTIONS LLC is a leading provider of IT consulting and managed engineering services, specializing in staff augmentation and contingent workforce solutions for high-profile clients across various sectors. Founded in 2003, the company serves a diverse range of markets including telecommunications, government, healthcare, energy, and finance. With a strong commitment to quality and operational efficiency, NOVALINK has built a reputation for excellence, achieving exceptional ratings and maintaining a low turnover rate in the industry. Salesforce Platform Administrator II Job not on LinkedIn 🔥 1 minute ago 🏢🏡 Nashville – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration 🦅 H1B Visa Sponsor Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration
Implement small to medium-sized enhancements such as page layout updates, flows, process automation changes, and minor data model adjustments
Monitor and maintain data quality, including duplicate prevention, data hygiene, and validation activities
Support functionality across Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud
Troubleshoot user issues, escalating complex concerns as appropriate
Collaborate with agency partners to gather business requirements and translate them into actionable Salesforce configuration tasks
Assist with release management, including sandbox preparation, testing coordination, and deployment support
Ensure compliance with STS security, governance, documentation, and audit requirements
Work with vendor teams and internal Salesforce teams to maintain consistency and alignment across orgs
Update and maintain reports and dashboards based on agency needs
Stay informed on Salesforce releases and recommend platform improvements where appropriate 🎯 Requirements
Bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business, or a related field
Three years of professional-level experience in Salesforce administration is required
Strong understanding of Salesforce administration, including user management, security, object configuration, flows, and automation
Familiarity with Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Understanding of Agile methodologies and iterative delivery approaches
Knowledge of data management principles and Salesforce reporting
Ability to manage multiple tasks and competing priorities in a multi-org environment
Ability to work independently and collaboratively with agencies, vendors, and internal teams
Salesforce Certified Administrator and Salesforce Certified Advanced Administrator certifications are required or must be obtained within the timeframe
Experience in public sector environments or multi-org Salesforce environments is preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Contract Administration Coordinator 🕒 July 27 Kobalt Music 501 - 1000 📱 Media ☁️ SaaS Website LinkedIn All Job Openings Coordinator in Contract Administration at Kobalt Music Publishing managing complex client agreements and copyright ingestion. Collaborating with teams to ensure regulatory processes are maintained. 🏢🏡 Nashville – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🖥️ Administration View More Administrator Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs