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NOVALINK SOLUTIONS LLC

Senior ServiceNow Developer

NOVALINK SOLUTIONS LLC

Senior ServiceNow Developer assisting with development and configuration tasks for ServiceNow implementation. Collaborating with teams to enhance self-service capabilities and optimize the platform.

Posted 6/19/2026contractRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
ITSMServiceNowSOAP

About the role

Key responsibilities & impact
  • Assist with development and configuration related tasks in support of ServiceNow implementation
  • Develop, configure, test, and deploy solutions for backlog items
  • Create and enhance complex Service Catalog items
  • Maintain the Knowledge Base (KB) structure for governance and usability
  • Perform full lifecycle implementation tasks, including configuration, system integration, testing, and solution design
  • Create, configure, and maintain service now reports and dashboards
  • Author clear technical and process documentation utilizing the ServiceNow Knowledge Base module
  • Collaborate effectively with technical teams and business stakeholders

Requirements

What you’ll need
  • Minimum of 3-5+ years of hands-on experience as a ServiceNow Developer/Administrator
  • Strong, technical knowledge, and implementation experience with ITSM (Incident, problem, change, knowledge, and catalog/request management)
  • Deep understanding of ServiceNow Best Practices, workflow, customization, Client Scripts, Business Rules, UI, Policies, and integration protocols (REST/SOAP)
  • Solid understanding of ITIL frameworks, change management, and continuous process improvement activities
  • Exceptional Customer service skills

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
ServiceNow developmentServiceNow configurationITSMClient ScriptsBusiness RulesUI PoliciesRESTSOAPsolution designsystem integration
Soft Skills
customer servicecollaborationtechnical documentationprocess improvementgovernanceusability