Senior ServiceNow Developer

NOVALINK SOLUTIONS LLC

Senior ServiceNow Developer working closely with stakeholders to design and implement ServiceNow solutions. Responsible for customizations, integrations, and mentoring junior developers in a hybrid role.

Posted 6/17/2026contractAtlanta • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNow

About the role

Key responsibilities & impact

Design, develop, and implement ServiceNow solutions, including customizations and integrations.
Collaborate with stakeholders to gather, analyze, and refine requirements.
Customize and configure ServiceNow applications, modules, and workflows.
Troubleshoot and resolve technical issues on the ServiceNow platform.
Develop and maintain technical documentation, including system designs and user guides.
Mentor junior developers and contribute to the team’s technical growth.
Stay updated on the latest ServiceNow features and industry best practices.
Ensure compliance with coding standards, security policies, and best practices.
Conduct code reviews and actively participate in design discussions.
Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 5+ years of hands-on experience with ServiceNow development and administration.
Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
Strong understanding of ITSM and ITOM processes, including workflows and automation.
Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
Familiarity with Agile/Scrum methodologies for project delivery.
Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively with cross-functional teams.

Benefits

Comp & perks

Local Atlanta Candidates Only

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNow developmentServiceNow administrationServiceNow APIsJavaScriptHTMLCSSITSMITOMService MappingEvent Management

Soft Skills

problem-solvingattention to detailcommunicationcollaborationmentoringstakeholder engagementtechnical growthcode review participationdesign discussion participationrequirement analysis

Certifications

ServiceNow Certified Application DeveloperServiceNow Implementation Specialist