Support Engineer

• Provide technical assistance and support to end-users
• Resolve issues related to print services
• Support the VITA Print Service offering
• Handle help desk ticketing and utilize ticketing systems to track and document support requests
• Ensure optimal IT service delivery and deliver high-quality end user support and customer service
• Prioritize tasks and manage time effectively in a fast-paced environment
• Collaborate with IT team as a mid-level Support Technician

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