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Functional Analyst
NOVALINK SOLUTIONS LLCFunctional Analyst at VDOT improving processes and quality for tolling technical assets. Proposing solutions and facilitating collaboration between stakeholders and technical teams.
About the role
Key responsibilities & impact- Partner with project team members and business stakeholders to deeply understand business processes and identify pain points
- Conduct thorough root cause analysis to uncover system gaps and deficiencies, proposing effective business, technical, or blended solutions
- Develop process flows, context diagrams, and data flow diagrams to document current processes and propose modifications
- Discover and meticulously document requirements and user stories with a focus on improving both business and technical processes
- Decompose requirements into Epics and Features, creating clear and actionable user stories that can be easily understood and implemented by technical teams
- Support the Product Owner in maintaining the product backlog, grouping related user stories into Themes, and documenting dependencies
- Create conceptual prototypes and mock-ups to visualize proposed solutions and enhance stakeholder understanding
- Define test objectives, create test plans and cases, execute tests (including regression testing), and facilitate User Acceptance Testing (UAT) with the business
- Keep Project Managers and Scrum Masters informed of the progress of testing activities
Requirements
What you’ll need- Advanced understanding of enterprise data management concepts and tools
- Minimum of 10 years of experience delivering business and systems analysis artifacts
- 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology
- Proven experience in organizing and maintaining Product and Sprint backlogs
- Proficiency in translating client and product strategy requirements into application requirements and user stories
- Expertise in defining acceptance criteria and managing the acceptance process with development teams
- Experience with large, multi-module enterprise systems
- Proficiency with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
- Experience with Application Lifecycle Management (ALM)
- Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers
- Must be proficient in business process management concepts on BPM tools
- Strong experience in creating business process models
Benefits
Comp & perks- Be part of a fast-paced organization
- Opportunity to optimize processes and improve quality
- Contribute proactively to continuous improvement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisroot cause analysisprocess flowsdata flow diagramsuser storiesAgile methodologyacceptance criteriabusiness process managementbusiness process modelsregression testing
Soft Skills
communication skillscollaborationproblem-solvingstakeholder engagementorganizational skillsattention to detailadaptabilitycritical thinkingfacilitationteamwork