NOVALINK SOLUTIONS LLC

Salesforce Lightning Experience, Marketing Cloud SME

NOVALINK SOLUTIONS LLC

contract

Posted on:

Location Type: Hybrid

Location: Norcross • United States

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Tech Stack

Cloud

About the role

  • Act as subject matter expert and troubleshoot Salesforce Lightning and Marketing Cloud.
  • Integrate complex analytical and technical capabilities within Salesforce and Marketing Cloud instance.
  • Manage User Acceptance Testing (UAT) and enablement to hand back to functional users.
  • Document processes, enhancements, and recommendations for operational excellence.

Requirements

  • Salesforce Certified Business Analyst
  • Salesforce Certified Administrator
  • Demonstrated Salesforce Trailhead knowledge/ranking
  • Salesforce Platform App Builder (preferred)
  • Salesforce Marketing Cloud Email Specialist (preferred)
  • Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams.
  • Exceptional problem-solving skills with strong comfort level working in Salesforce.
  • Experience with project management tasks, including requirements documentation, flow and process diagramming, and wireframing.
Benefits
  • User support including troubleshooting and resolution of complex Salesforce issues.
  • Improve Salesforce reporting capabilities by creating advanced reports and dashboards.
  • Integrate advanced Marketing Cloud features to support digital communication needs and data capture workflows.
  • Collaboration with internal teams to translate business needs into scalable Salesforce/Marketing Cloud solutions.
  • Ensure data quality across Marketing Cloud and Salesforce.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce LightningSalesforce Marketing CloudUser Acceptance Testingrequirements documentationflow diagrammingprocess diagrammingwireframinganalytical capabilitiestechnical capabilities
Soft Skills
needs analysiseliciting requirementsproblem-solvingoperational excellence
Certifications
Salesforce Certified Business AnalystSalesforce Certified AdministratorSalesforce Platform App BuilderSalesforce Marketing Cloud Email Specialist