FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and exceptional service delivery, with proficiency in processing orders and managing quotations. Skilled in utilizing ERP and CRM systems to enhance operational efficiency and customer satisfaction.
Highest-signal resume keywords
Customer Relationship ManagementOrder ProcessingERP Systems ExperienceStrong Communication SkillsProblem-Solving Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementQuotation PreparationSales Order ProcessingCustomer ServiceCompliance Review
Soft Skills
Interpersonal SkillsOrganizational SkillsCritical ThinkingSelf-MotivationTeam Collaboration
Tools & Technologies
Microsoft OfficeOracle ERPCRM SystemsCPQ Systems
Certifications & Qualifications
Bachelor's Degree in BusinessBachelor's Degree in Marketing
Industry Keywords
Customer FeedbackContinuous ImprovementHSE RequirementsCommercial Operations
Tech Stack
Tools & technologiesERPOracleOracle ERP
About the role
Key responsibilities & impact- Build and maintain strong customer relationships by providing exceptional service and support.
- Prepare, review, and manage customer quotations to deliver accurate, value-driven solutions.
- Process purchase orders and ensure alignment with approved pricing, specifications, and contractual requirements.
- Manage sales orders from entry through delivery, ensuring accuracy and timely execution.
- Communicate proactively with customers regarding order status, pricing, lead times, and other updates.
- Partner with engineering, operations, logistics, and other internal teams to meet customer needs.
- Gather customer feedback and identify opportunities to improve service and business processes.
- Respond to customer inquiries via phone, email, and other communication channels.
- Prepare quotations and process customer orders accurately and efficiently.
- Review purchase orders to ensure compliance with approved quotations and agreements.
- Monitor open orders and coordinate with internal departments to ensure on-time delivery.
- Assist customers with product information, pricing, availability, and order updates.
- Resolve customer concerns and escalate issues as needed to ensure customer satisfaction.
- Maintain accurate customer and sales information within ERP and CRM systems.
- Support continuous improvement initiatives that enhance customer experience and operational efficiency.
- Comply with all company policies, procedures, and HSE requirements.
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, or a related field is a plus.
- Minimum of 2 years of experience in sales, customer service, customer relations, or commercial operations.
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Teams.
- Experience with Oracle ERP, CRM, or CPQ systems is beneficial.
- Strong communication, interpersonal, and customer service skills.
- Excellent organizational, problem-solving, and critical-thinking abilities.
- Ability to manage multiple priorities in a fast-paced, team-oriented environment.
- Self-motivated with a commitment to delivering exceptional customer service and continuous improvement.
Benefits
Comp & perks- Veterans Welcome: At NOV Grant Prideco, we value the dedication, discipline, and skills that military veterans bring to the workforce. We proudly welcome veterans to apply and become a part of our team.
- To learn more about our business unit, please click this link: https://www.nov.com/about/our-business-units/grant-prideco
- To learn more about our benefits, please visit our page: https://usbenefits.nov.com/