Sales Representative

NOV

Sales Representative at NOV Grant Prideco working in a hybrid role in Houston, TX. Responsible for managing customer relationships, quotations, and sales orders with cross-functional teams.

Posted 6/30/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERPOracleOracle ERP

About the role

Key responsibilities & impact

Build and maintain strong customer relationships by providing exceptional service and support.
Prepare, review, and manage customer quotations to deliver accurate, value-driven solutions.
Process purchase orders and ensure alignment with approved pricing, specifications, and contractual requirements.
Manage sales orders from entry through delivery, ensuring accuracy and timely execution.
Communicate proactively with customers regarding order status, pricing, lead times, and other updates.
Partner with engineering, operations, logistics, and other internal teams to meet customer needs.
Gather customer feedback and identify opportunities to improve service and business processes.
Respond to customer inquiries via phone, email, and other communication channels.
Prepare quotations and process customer orders accurately and efficiently.
Review purchase orders to ensure compliance with approved quotations and agreements.
Monitor open orders and coordinate with internal departments to ensure on-time delivery.
Assist customers with product information, pricing, availability, and order updates.
Resolve customer concerns and escalate issues as needed to ensure customer satisfaction.
Maintain accurate customer and sales information within ERP and CRM systems.
Support continuous improvement initiatives that enhance customer experience and operational efficiency.
Comply with all company policies, procedures, and HSE requirements.

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, or a related field is a plus.
Minimum of 2 years of experience in sales, customer service, customer relations, or commercial operations.
Proficiency with Microsoft Office applications, including Excel, Outlook, and Teams.
Experience with Oracle ERP, CRM, or CPQ systems is beneficial.
Strong communication, interpersonal, and customer service skills.
Excellent organizational, problem-solving, and critical-thinking abilities.
Ability to manage multiple priorities in a fast-paced, team-oriented environment.
Self-motivated with a commitment to delivering exceptional customer service and continuous improvement.

Benefits

Comp & perks

Veterans Welcome: At NOV Grant Prideco, we value the dedication, discipline, and skills that military veterans bring to the workforce. We proudly welcome veterans to apply and become a part of our team.
To learn more about our business unit, please click this link: https://www.nov.com/about/our-business-units/grant-prideco
To learn more about our benefits, please visit our page: https://usbenefits.nov.com/

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Order ManagementQuotation PreparationSales Order ProcessingCustomer ServiceCompliance Review

Soft Skills

Interpersonal SkillsOrganizational SkillsCritical ThinkingSelf-MotivationTeam Collaboration

Certifications

Bachelor's Degree in BusinessBachelor's Degree in Marketing