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Field Service Technician
NOVField Service Technician providing maintenance, troubleshooting, and repairs on Oilfield Equipment. Serving as the main contact for customers at various sites with extensive travel required.
About the role
Key responsibilities & impact- Provide on-site maintenance, troubleshooting, and repairs of Oilfield Equipment which may include hydraulics, electrical, and or Diesel Engine systems.
- Commission new equipment at customer locations, ensuring proper setup and operation.
- Serve as the main liaison between the company and customers, addressing all service-related inquiries.
- Conduct equipment inspections and performance tests to ensure safety and functionality.
- Train customer personnel on equipment usage and best practices.
- Maintain accurate documentation, including service reports, work orders, expenses, and equipment logs.
- Ensure adherence to safety standards and procedures at all times.
- Support customers remotely by providing technical assistance and troubleshooting as needed.
- Travel extensively to customer sites, with occasional overnight stays.
- Be available on call 24/7 to respond to urgent service requests and provide immediate support to customers.
- Domestic and international travel may be required.
Requirements
What you’ll need- Work in harsh environments including rain, snow, heat, and heights with safety harness.
- Must be able to constantly walk and stand
- Must be able to occasionally grasp, climb, balance, crouch, crawl, kneel, reach with arms and hands.
- Must be able to perform labor actions such as wrenching, pulling, and pushing.
- Must be able to lift up to 50 pounds
- Excellent communication and customer service skills.
- Ability to work independently in the field and manage time effectively.
- Willingness to travel frequently and work in various field conditions.
- Valid driver’s license and clean driving record.
- Commitment to safety and quality in all service operations.
- Must be able to pass a background, drug test, and health screenings.
- High school diploma or equivalent; technical or vocational certification is a plus.
- Proven experience working with coiled tubing and nitrogen pumping equipment, or similar industrial machinery.
- Strong mechanical and troubleshooting skills with the ability to diagnose and fix equipment issues efficiently.
Benefits
Comp & perks- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Visit __usbenefits.nov.com/cost-for-coverage__ for more information.
- FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hydraulicselectrical systemsdiesel engine systemsequipment inspectionsperformance teststechnical assistancetroubleshootingmechanical skillsdiagnosing equipment issuescoiled tubing
Soft Skills
communication skillscustomer service skillsindependent worktime managementcommitment to safetyquality assurancetraining skillsliaison skillsproblem-solvingadaptability
Certifications
technical certificationvalid driver's license