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About the role
Key responsibilities & impact- Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
- Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
- Perform field upgrades of software and hardware and train customers on how to properly operate the system.
- Communicate field failures and feedback reports to the appropriate departments.
- Complete and submit field service documentation in a timely manner.
- Perform other work-related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
- Install, commission, troubleshoot, and repair drilling equipment.
- Provide training to other NOV Field Service Technicians.
- Provide accurate and timely reports to appropriate personnel regarding work progress and output.
- Work in repair shop when needed.
Requirements
What you’ll need- Must possess a high school diploma, GED, or equivalent combination of education and experience.
- Microsoft Office knowledge is required.
- Ability to read and interpret hydraulic schematics and basic electrical drawings required.
- Minimum 3-5 years mechanical experience required.
- Working knowledge of rig floor equipment preferred, including Top Drives and Iron Rough Necks preferred.
- Working knowledge of pneumatics and hydraulics required.
- Working knowledge of electrical required.
Benefits
Comp & perks- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Visit __usbenefits.nov.com/cost-for-coverage__ for more information.
- FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mechanical experiencehydraulic schematics interpretationelectrical drawing interpretationsoftware upgradeshardware upgradestroubleshootingrepairing drilling equipmentcalibrationinstallationtraining
Soft Skills
communicationproblem-solvingtime managementcustomer serviceteam collaboration
Certifications
high school diplomaGED