
Field Service Technician
NOV
full-time
Posted on:
Location Type: Hybrid
Location: New Iberia • Louisiana • United States
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About the role
- Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
- Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
- Perform field upgrades of software and hardware and train customers on how to properly operate the system.
- Communicate field failures and feedback reports to the appropriate departments.
- Complete and submit field service documentation in a timely manner.
- Perform other work-related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
- Perform inspection of equipment/parts.
- Provide training to other NOV Field Service Technicians.
- Provide accurate and timely reports to appropriate personnel regarding work progress and output.
- Work at other NOV locations when required.
- Prepare inspection reports and maintain files of inspection documents.
- Maintain inspection and measuring equipment; perform or arrange for calibration of equipment; and maintain equipment calibration records.
Requirements
- Must possess a high school diploma, GED, or equivalent combination of education and experience.
- Minimum 2 years’ NDE Level II experience required in Magnetic Particle, Liquid Penetrant, UT A-Scan Thickness, Ultrasonic Shear Wave, and Ultrasonic Phased Array.
- Must have NDE Certifications per SNT-TC-1A.
- Microsoft Office knowledge is required.
- Must possess a valid driver’s license with a good driving record.
- Must possess a valid passport or the ability to obtain one.
- Must provide transportation from home to the office. Transportation to customers’ location will be provided.
- 24/7 on-call.
- Offshore travel required (domestic and international).
- Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
- Must be able to pass offshore safety classes including but not limited to offshore water survival (HUET), firefighting, and basic offshore safety induction emergency training (BOSIET).
- Must be able to obtain a transportation workers identification credential (TWIC) card.
- Must be able to pass an OGUK physical.
- Must be able to pass and hold a Level II certification in Magnetic Particle, Liquid Penetrant, UT A-Scan Thickness, Ultrasonic Shear Wave, and Ultrasonic Phased Array.
- Must be able to pass the Jaeger II and Ishihara Test for vision.
Benefits
- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Visit __usbenefits.nov.com/cost-for-coverage__ for more information.
- FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
NDE Level II experienceMagnetic ParticleLiquid PenetrantUT A-Scan ThicknessUltrasonic Shear WaveUltrasonic Phased Arrayfield upgrades of software and hardwareinspection of equipment/partscalibration of equipmentreporting work progress
Soft Skills
communicationtrainingproblem-solvingtime managementattention to detail
Certifications
NDE Certifications per SNT-TC-1Atransportation workers identification credential (TWIC)offshore water survival (HUET)firefightingbasic offshore safety induction emergency training (BOSIET)