NOV

HR Central Representative

NOV

full-time

Posted on:

Location Type: Hybrid

Location: Gdansk • 🇵🇱 Poland

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Job Level

Mid-LevelSenior

Tech Stack

Oracle

About the role

  • Primary responsibility is to prepare error-free written communication including e-mails and letters and escalate, as necessary, to other parties on a number of various activities.
  • Support employees throughout Onboarding, Employee Life Cycle & Termination processes.
  • Action all hires, promotions, transfers, terminations (and any other system related actions) ensuring all authorization is received prior to processing.
  • Respond to enquiries regarding HR policy and procedure in relation to HR Central processes.
  • Gather information and record data in HR tools, monitor transaction status of Requests and escalate transactions, as necessary; in order to respond to customer enquiries.
  • Interact directly with managers, candidates and other HR staff/COE’s providing support as needed.
  • Accept and route requests for assistance through all communication routes into the Team.
  • Work directly with customers to resolve recurring or standard problems.
  • Work to the team Goals and Objectives of the supporting SLA’s for all work tasks that come into the shared mailbox striving for first class customer support.
  • Ensure all HR systems are up to date and accurate per processes updating HR Systems where applicable.

Requirements

  • Working knowledge within an HR support function or business administration function
  • Demonstrated ability to handle multiple tasks simultaneously and work in a fast paced environment
  • Demonstrated history of achieving performance related targets (KPI’s, metrics)
  • Computer literacy with Microsoft Office Suite (including good command of Microsoft Office: Excel, Word, Outlook)
  • Demonstrated use of Work Supported Systems
  • Fluency in English
  • Bachelor's degree in a relevant subject (Desired Qualification)
  • Additional language skills would be an advantage (French, Norwegian, German) (Desired Qualification)
  • Process Development and Improvement experience (Desired Qualification)
  • HR Systems including Oracle HUB (Desired Qualification)
  • Analytical skills (Desired Qualification)
Benefits
  • Medical Insurance: Get seen, diagnosed, and treated when you’re unwell. The individual package is fully paid by NOV and comes with the flexibility to extend to your family.
  • Life and Disability: Insurance cover 24/h throughout the world.
  • Retirement: 1.5% contribution from the Employer and 2% from the Employee.
  • Multisport: Co-financed sport card.
  • MyBenefit platform: a flexible benefits system.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR supportbusiness administrationperformance metricsMicrosoft OfficeExcelWordOutlookHR SystemsOracle HUBprocess development
Soft skills
communicationmultitaskingcustomer supportproblem-solvingteamworkorganizational skillsadaptabilityattention to detailtime managementanalytical skills