Social Services Manager
Nourishing Hope
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Supervise social services staff and annual social services interns
- Identify and implement modifications to procedures to better serve Nourishing Hope clients
- Develop strategy to support and sustain the growth of social services programming
- Engage in case management that includes coordinating health care with primary care providers, crisis support, employment support, connecting to mental health services, and providing resources to families and children
- Coordinate with local social service providers/case managers to provide social services to clients and refer clients
- Collaborate with the Nourishing Hope program team to ensure client needs are met when receiving services
- Maintain accurate client case records in Azzly and Salesforce as appropriate
- Respond to inquiries from the community members about services
- Participate in monthly leadership meetings to support collaborative work through different departments
- Stay informed on local, state, and federal policies and trends
Requirements
- Master’s degree in social work and Illinois state license, LCSW
- Minimum two years’ experience working in a human services setting engaged in direct client work and clinical supervision
- Working knowledge of Microsoft Office and Google Workspace
- Strong human relations skills
- Understanding of the widespread impact of food insecurity
- Understanding of the impact of social determinants, institutionalized discrimination, structural inequality, and oppression of social groups
- Understanding of and belief in the importance of trauma-informed care practice
- Creative and motivated self-starter
- Excellent written, verbal, and presentation skills
- Proven ability to work independently and as a member of a team
- Ability to handle volatile situations calmly, professionally, and respectfully
- Ability to work a flexible schedule to support the needs of clinical staff and interns.
- Experience billing Medicaid for services
- Bilingual (Spanish)
Benefits
- Health, dental, and vision insurance coverage
- Employer-paid life and disability insurance
- 401(k) retirement plan with employer contribution
- Generous paid time off
- Paid birthday holiday
- Parental leave
- Language pay (Spanish, Russian, Polish)
- $250 employee referral bonus
- Free subscription to mental wellness app
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementclinical supervisionbilling Medicaidtrauma-informed care
Soft skills
human relationscommunicationteamworkproblem-solvingflexibilitycreativitymotivationcalmness under pressure
Certifications
Master’s degree in social workIllinois state licenseLCSW