RCM Associate

Nourish

RCM Associate supporting billing and revenue cycle operations at Nourish, working cross-functionally with Clinical and Payer Ops, managing patient billing inquiries and optimizing RCM processes.

Posted 6/29/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support all billing and revenue cycle operations at Nourish, including resolving patient billing tickets, managing claim workflows, and building and optimizing RCM processes.
Work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams to ensure billing is never a barrier to care.
Manage a high volume of patient-facing and internal billing questions.
Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders for a smooth billing experience.
Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools.
Develop and maintain SOPs for RCM workflows, flagging process gaps and suggesting improvements.

Requirements

What you’ll need

2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.
Familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications.
Patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving.
Highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line.
Energized by technology and automation - you don't just adapt to new tools, you seek them out.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claim WorkflowsERA ReconciliationPayer CommunicationsBilling AutomationProcess Optimization

Soft Skills

Empathetic CommunicationDetail-OrientedOrganizational SkillsProblem-SolvingFollow-Through