Nourish Health Stores

Customer Support

• Develop and deliver impactful product training across in-person, virtual, and in-store formats.
• Provide effective leadership to the L&D team, ensuring they are supported and enabled to perform at their best.
• Maintain and enhance our Learning Management System (LMS).
• Support new store openings and new role Store Managers with tailored training plans and on-site coaching.
• Partner with Retail Operations to review customer feedback and implement improvement initiatives.
• Conduct regular store visits to provide guidance and ensure training is applied effectively.
• Lead and support team performance through clear communication, goal-setting, and continuous development.
• Provide weekly reports and consistent updates to the HR Manager.

Product Training – Customer Experience Manager