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About the role
Key responsibilities & impact- Responsible for the proper and efficient operation of the station during their shift, within company policy.
- Ensure that the shift contributes to the increased profitability and growth of the store.
- Ensure customer’s needs are met every step of the way.
- Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes that may adversely affect the store’s operations.
- Interact with customers in a friendly, professional manner.
- Prepare a shift report at the end of the shift as per company guidelines.
- Provide the best customer experience to every customer.
- Greet every customer with a smile and sincere greeting.
- Suggest possible purchases to the customers and promote specials.
- Assume full responsibility for the execution of our customer service program at the site level.
- Manage the maintenance of the customer environment inside and around the perimeter of the store.
- Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program.
- Report workplace accidents, injuries, incidents, or illnesses.
Requirements
What you’ll need- Must be 18 years of age or older
- Read, understand, and write the English language at the eighth-grade level.
- Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in.
- Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations).
- Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
- Ability to remain calm and respond according to policies and procedures in any form of emergencies.
- Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
Benefits
Comp & perks- Health insurance
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
arithmetic calculationsshift report preparationcustomer service program executionvalidating identificationlifting techniques
Soft Skills
communicationcustomer interactionproblem-solvingcalmness under pressureprofessionalism