Community Operations

Notion

Community Operations team member building operational systems for scaling global community programs at Notion. Collaborating with program owners, regional leads, and finance teams to shape community operations.

Posted 6/5/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $136,000 - $152,000 per yearWebsite

About the role

Key responsibilities & impact

Design the operational engine behind Notion Community. Build the systems, workflows, tooling, and infrastructure that allow global community programs to scale with consistency, clarity, and care.
Make Notion the single source of truth for Community operations (databases, automations, dashboards, templates, and documentation) so teams execute with clean handoffs and shared visibility.
Own the operational experience behind programs—onboarding, member support, reimbursements, swag logistics, vendor coordination, and event operations—so it’s reliable and thoughtful across regions.
Define how we measure impact: operational standards, data hygiene, reporting cadences, and insights that turn community activity into decisions.
Increase scale and effectiveness through integrations, automations, and AI-enabled workflows that reduce manual overhead and let program teams focus on relationships and builder value.

Requirements

What you’ll need

Deep Notion expertise: you can design scalable databases, workflows, automations, and operational systems that hold up as the program grows.
Systems fluency across modern community + ops tooling (e.g., Slack, Luma, Zapier, SwagUp, Tremendous, Discord, Hex) and good judgment about when to simplify vs. add tooling.
Strong ownership and a bias toward shipping: you proactively spot gaps, build from scratch, and iterate toward clearer, more durable systems.
High operational judgment and attention to detail: you can run complex workflows, maintain quality, and make process improvements stick.
Practical AI fluency: you use Notion AI (and AI-enabled workflows) to streamline work, improve support, and raise the team’s leverage.
You’ve supported member-facing programs or ecosystems where relationships, responsiveness, and experience quality deeply matter.
You’ve worked globally or across regions and understand how to build operational systems that maintain consistency while still allowing thoughtful localization for different markets and community needs.

Benefits

Comp & perks

competitive cash compensation
equity
benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Notion expertisedatabase designworkflow automationoperational systems designdata hygienereportingAI-enabled workflowsprocess improvement

Soft Skills

strong ownershipattention to detailoperational judgmentproactive problem solvingrelationship managementresponsivenessexperience quality