Notion

Services Engagement Manager

Notion

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California • New York • United States

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Salary

💰 $220,000 - $250,000 per year

Job Level

SeniorLead

About the role

  • Help customers unlock the full value of Notion across onboarding, implementation, workflow transformation, and long-term adoption.
  • Lead discovery, scoping, positioning, and delivery for Services opportunities.
  • Help customers define their Notion operating system and redesign workflows across workspace architecture, integrations, Notion AI, and governance.
  • Identify high value customer problems where tailored solutions can drive impact at scale.
  • Partner with Product and Engineering to surface learnings and help productize successful patterns back into core product offerings.

Requirements

  • 9+ years of experience in Services, Consulting, Solutions Architecture or Engineering, Program Management, or a related customer facing role
  • Experience leading large, complex enterprise engagements from pre-sales through delivery
  • Strong experience with discovery, solution design, scoping, Services proposal & SOW creation, commercial negotiations, and executive stakeholder management
  • Proven ability to manage multiple work streams and navigate ambiguity in fast-moving environments
  • Experience designing and delivering business process and operating model transformations, with a track record of leading AI enabled workflow transformation
  • Ability to communicate effectively with both technical and non-technical audiences, from system administrators to C level executives
  • Excellent written communication and presentation skills
  • Highly organized, detail-oriented, and comfortable balancing strategic thinking with operational execution
  • Familiarity with Notion is a plus
Benefits
  • Competitive cash compensation
  • Equity
  • Health insurance
  • Retirement plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workflow transformationsolution designscopingServices proposal creationSOW creationcommercial negotiationsbusiness process transformationoperating model transformationAI enabled workflow transformation
Soft Skills
communicationorganizational skillsdetail-orientedstrategic thinkingoperational executionstakeholder managementpresentation skillsability to navigate ambiguity