Salary
💰 $85,000 - $100,000 per year
About the role
- Design and implement intelligent workflows using Notable’s Flow Builder no-code interface and a library of pre-built AI Agents to automate complex healthcare challenges.
- Elicit customer requirements, design and configure flows in Flow Builder, test and validate configurations, and train customers on using the platform.
- Support senior team members in managing customer implementations from discovery through delivery, providing technical support and troubleshooting to ensure solutions align with customer outcomes.
- Partner with peers, senior architects, and cross-functional teams to contribute to delivery initiatives and channel customer feedback into product and engineering teams.
- Engage in continuous learning and improvement, applying best practices in documentation and project delivery to ensure quality and timeliness of implementations.
- Build solutions that improve efficiency, accuracy, and outcomes for customers, contributing to measurable results like reduced administrative costs and enhanced staff productivity.
- Effectively utilize Asana, Confluence, and GitHub to streamline task management, document progress, and ensure timely delivery of customer solutions.
- Leverage LLMs to create workflow efficiencies and translate technical concepts to non-technical audiences.
Requirements
- Bachelor's degree in Computer Science, Artificial Intelligence, or a related technical field is required, or a minimum of 1-2 years of relevant experience in healthtech, enterprise software, solution architecture, or systems integration.
- Strong foundational technical skills, including a data-driven mindset and proven ability to solve complex problems and learn new frameworks and technologies.
- Excellent written and verbal communication skills; ability to effectively collaborate with technical teams and explain complex concepts to non-technical stakeholders.
- Growth mindset, commitment to learning, proactive approach to seeking mentorship and feedback.
- High degree of organization and attention to detail, ensuring quality and timely delivery.
- Willingness to meet hybrid requirement of 3 days onsite in San Mateo, CA headquarters.
- Bonus: Experience with workflow automation tools, scripting languages, or low/no-code platforms.
- Bonus: Familiarity with Generative AI tools and techniques, including Large Language Models (LLMs) and prompt engineering.
- Bonus: Knowledge of health system technologies such as Electronic Health Records (EHRs), CRMs, or care coordination tools.
- Bonus: Experience in a SaaS or enterprise software environment and understanding of the full software development and delivery lifecycle.