Senior IAM Engineer

Northwestern Mutual

Senior IAM Engineer providing operational support for IAM platforms at Northwestern Mutual. Focused on security, efficiency, and process improvement through collaboration and automation.

Posted 5/30/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesSenior💰 $118,960 - $178,440 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Provide centralized tier 2/3 operational support for IAM platforms
Handle incidents, service requests, and escalations
Perform root cause analysis (RCA) and drive resolution of recurring issues
Design, develop, and maintain automation scripts and workflows
Improve operational efficiency through scripting and orchestration tools
Identify process inefficiencies and implement improvements
Ensure IAM operations comply with security policies, audit requirements, and regulatory standards
Track and report on operational KPIs

Requirements

What you’ll need

Bachelor's degree in Cyber Security, Computer Science, Information systems or equivalent work experience in the IT field
4-5 years of professional experience required
Expertise in one of the following domains: Directory Services, Identity Governance & Administration, Privileged Access, Client Identity and Access Management, Cloud IAM
Relevant certifications such as CISSP, CISM, or similar certifications are highly desirable
Experience with engineering best practices to include analyzing, designing, developing, and deploying and supporting software solutions and/or infrastructure implementations/upgrades
Leadership, communication, and interpersonal skills
Proven experience in designing and implementing IAM solutions

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automation scriptingroot cause analysisorchestration toolssoftware developmentinfrastructure implementationincident managementservice request handlingoperational efficiency improvementKPI trackingprocess improvement

Soft Skills

leadershipcommunicationinterpersonal skills

Certifications

CISSPCISM