Financial Assessor – Patient Accounting

Northwestern Medicine

Financial Assessor managing claims, denials, and payer receivables for Northwestern Medicine, a healthcare provider. Supporting accurate billing, collections, compliance, and patient account resolution.

Posted 8/5/2026full-timeRemote • Illinois • 🇺🇸 United StatesJunior💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing practices, including compliance with HIPAA standards and knowledge of insurance regulations such as Medicare and Medicaid. Proficient in accounts receivable operations, with strong analytical and problem-solving skills to resolve claim edits and denials effectively.

Highest-signal resume keywords

Medical Billing PracticesHIPAA ComplianceAccounts Receivable OperationsInsurance RegulationsCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Mathematical CalculationsMedical TerminologyPC ApplicationsMicrosoft OfficeExcelEpic SystemsHospital BillingClaim ResolutionRoot Cause AnalysisRegulatory Collection Guidelines

Soft Skills

Detail-OrientedOrganizational SkillsTime ManagementProblem-Solving SkillsExcellent Communication Skills

Tools & Technologies

Hospital MainframeReporting SoftwareExternal Applications

Industry Keywords

Accounts ReceivableManaged CareCommercial BillingMedicareMedicaidWorkers' CompensationJoint CommissionCustomer ServiceCash CollectionsTelephone Work

About the role

Key responsibilities & impact

Resolve claim edits and report candidates for billing
Submit compliant, clean, complete, and accurate claims within timely filing requirements
Follow up on and collect third-party payer receivables
Follow up on denials and appeals, perform root cause analysis, and pursue payment resolution
Correspond with third-party payers regarding outstanding accounts receivable
Support third-party accounts receivable operations across managed care, commercial, Medicare, Medicaid, workers’ compensation, corporate, research, and specialty accounts
Review work lists daily and complete accounts ready to be worked
Apply government, commercial, and regulatory collection guidelines
Recommend contractual or administrative write-offs with justification and documentation
Maintain HIPAA privacy compliance
Contribute to department accounts receivable goals
Identify customer, system, and process improvement opportunities
Follow organizational, departmental, emergency preparedness, Joint Commission, and regulatory procedures
Use hospital mainframe, reporting software, external applications, and assigned hardware; report problems to supervisors
Participate in assigned software testing and verify field integrity
Assist with special projects and other assigned duties
Attend assigned and approved training and seminars
Provide customer service and assistance to patients, guarantors, and internal and external contacts
Support the Patient Accounting Operations Coordinator and Team Lead Financial Assessor

Requirements

What you’ll need

High school diploma required
One year related work experience or college degree
Ability to perform mathematical calculations
Basic knowledge of medical terminology and billing practices
Extensive experience and knowledge of PC applications, including Microsoft Office and Excel
Ability to learn quickly and meet continuous timelines
Behaviors consistent with excellent service principles
Preferred: two or more years of college or college degree
Preferred: call center, telephone work, or cash collections experience
Preferred: knowledge of Epic Systems
Preferred: two years of progressive hospital/physician billing or SBO experience
Detail-oriented with good organizational skills and ability to work independently
Strong time management skills and ability to manage multiple priorities and heavy workload in a high-stress atmosphere
Flexibility to perform other tasks as needed
High-level problem-solving, analytical, and investigative skills
Excellent internal and external customer service skills
Working knowledge of physician and facility billing and follow-up
Understanding of insurance rules and regulations, especially Medicare and Medicaid
Knowledge of HIPAA standards
Excellent oral and written communication skills
Background check required for new hires and certain internal transfers

Benefits

Comp & perks

Competitive benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Sign-on bonus may be offered, subject to eligibility
Remote work